Charles Blades
Vero Beach
Summary
Experienced professional with a strong background in customer service and relationship building. Demonstrated expertise in problem-solving and financial management. Motivated team player committed to delivering exceptional results. Recognized for willingness to collaborate and assist others in achieving their goals.
Overview
20
20
years of professional experience
Work History
Driver
Lyft
03.2021 - 11.2023
- Delivered exceptional service, going above and beyond to satisfy passengers
- Managed routes and organized schedules to achieve delivery targets
- Selected most efficient route to minimize vehicle idle time
- Maintained vehicle to prevent breakdowns and malfunctions
- Interacted with customers to build friendly, professional rapport
- Represented company by demonstrating positive values and commitment
- Monitored road conditions and traffic to identify time-effective routes
- Demonstrated initiative to follow through on assigned tasks without supervision
- Completed required paperwork timely, such as logbooks, receipts, and inspection reports
- Planned optimal routes using GPS devices or maps to reach destinations in timely manner
- Managed time efficiently to meet scheduled pick-up and drop-off times accurately
- Remained alert at all times while operating vehicles under various weather conditions and in heavy traffic situations
- Provided friendly, courteous service to all passengers while ensuring their comfort during ride
- Resolved customer issues quickly to prevent dissatisfaction
- Kept accurate records of miles driven, fuel used, and trip expenses
- Maintained clean and organized vehicle at all times
Motorcycle Accident
Disabled
05.2007 - 05.2020
Owner/Operator
Blades Deliveries
01.2004 - 11.2006
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Kept data log of all company expenses.
- Fostered partnerships with other businesses to offer more products to our customers.
- Worked with marketing strategies to promote everything we offered.
- Implemented effective financial management practices, improving cash flow and profitability.
Mechanic Summer Help Only
City of Vero Beach
05.2004 - 08.2005
- Repaired small engine equipment, independently diagnosing and fixing problems
- Performed oil changes, tune-ups and alignments
- Possessed and maintained tools to perform maintenance on heavy and hydraulic equipment
- Established and followed timetable to complete repairs and maintenance
- Maintained repair records, maintenance records and work logs
- Kept adequate parts on-hand for routine maintenance and to prevent repair delays
- Diagnosed problems using manual, visual and computer-assisted methods
- Documented repair work in company system
- Performed routine maintenance tasks, including oil changes, tire rotations, and filter replacements
Education
Associate in Applied Science (A.A.S.) - Dental Laboratory Technology and Management
Indian River State College
Vero Beach, FL05.2014
Skills
- Client Relations
- Strategic Network Building
- Consistent Dependability
- Detail-Oriented Mindset
- Strategic Problem Resolution
- Effective Time Management
- Efficient Task Management
- Self-Directed Initiative
- Proactive Team Member
- Client Relationship Development
- Attention to Detail
- Patience
- Interpersonal Skills
- Organizational Skills
- Sales Expertise
- Business Management
Timeline
Driver
Lyft
03.2021 - 11.2023
Motorcycle Accident
Disabled
05.2007 - 05.2020
Mechanic Summer Help Only
City of Vero Beach
05.2004 - 08.2005
Owner/Operator
Blades Deliveries
01.2004 - 11.2006
Associate in Applied Science (A.A.S.) - Dental Laboratory Technology and Management
Indian River State College
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