Charles Bryant
North Little Rock,AR
Summary
Motivated and dedicated job seeker seeking a full-time position that offers professional challenges, utilizing strong interpersonal skills, excellent time management, and problem-solving abilities. Passionate about software engineering and possess a strong work ethic. Eager to secure an entry-level position in this field and contribute to the team's success in achieving company goals. Thrive both independently and in collaborative environments, with strong organizational skills and a proven track record of improving processes. Skilled multitasker committed to teamwork and willing to take on any necessary task to support the team. Approach work with reliability and resourcefulness, confident in ability to make valuable contributions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
Apple
11.2021 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Software Intern
Gainwell Enterprises
05.2022 - 07.2022
- Served as a reliable point-of-contact for clients regarding software-related inquiries, resolving issues promptly while maintaining professionalism at all times.
- Developed a keen understanding of business requirements through regular communication with stakeholders, ensuring alignment between technical solutions and organizational objectives.
- Collaborated with cross-functional teams to develop high-quality software solutions that met client requirements and exceeded expectations.
- Participated in code reviews with experienced developers, gaining valuable insights into best practices and refining personal coding techniques.
Personal Trainer
LA Fitness Sports Club
01.2020 - 07.2021
- Familiarized with all workout equipment and a ability to adapt exercises for clients
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Designed specific workout systems for individual clients based on performance ability.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardiovascular exercise, and stretching.
Academic Tutor/Mentor
City Year Of Little Rock
07.2019 - 06.2020
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Worked with students in classrooms or home environments to provide educational support.
Electronics Associate
Walmart
05.2017 - 08.2019
- Collaborated successfully with customers to achieve objectives by utilizing strong communication, interpersonal and people skills.
- Delivered professional persona and attitude when dealing with unhappy or irate individuals.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
Student Government Representative
UALR
11.2018 - 06.2019
- In charge of inspecting incidents that are filed by UALR students and faculty - Facilitated SGA activities and ensuring that activities are being followed.
- Polled student body and addressed common concerns using electronic media tools.
- Settled disputes with diplomacy and encouraged healthy discussions about contentious issues.
- Volunteered to support people and organizations in need.
- Supported and planned weekly government meetings, organizing action items and delegating tasks.
Mentor Volunteer
UA Of Little Rock
07.2016 - 06.2017
- Coaching incoming freshman for their academic careers at UA of Little Rock - Mentoring students and assisting them with adjusting to college life
- Keeping a record of student's progress reports on the ACT
- Providing appropriate strategies in helping students succeed in a college environment
- Remodeled young adults thinking about college.
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat and operational facilities to serve program needs.
E-Learning Research Intern
UA of Little Rock
08.2014 - 02.2017
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Noted participant contact information on forms and sheets.
- Executed corrective actions when test controls were outside specified limits.
- Handled faxing, filing paperwork and answering emails.
Education
Bachelor of Arts - Software Engineering
Western Governors University
Salt Lake City, UT08.2027
Bachelor's - Criminal Justice
The University of Arkansas At Little Rock
06.2019
Skills
- POS System Operations
- Sales Generation
- Store Opening and Closing
- Customer Service
- Active Listening
- Front-End Skills: HTML, CSS
- Problem-Solving
- Teamwork and Collaboration
Certification
- CSCS - Certified Strength and Conditioning Specialist
- First Aid/CPR Certified
Timeline
Software Intern
Gainwell Enterprises
05.2022 - 07.2022
Sales Associate Specialist
Apple
11.2021 - Current
Personal Trainer
LA Fitness Sports Club
01.2020 - 07.2021
Academic Tutor/Mentor
City Year Of Little Rock
07.2019 - 06.2020
Student Government Representative
UALR
11.2018 - 06.2019
Electronics Associate
Walmart
05.2017 - 08.2019
Mentor Volunteer
UA Of Little Rock
07.2016 - 06.2017
E-Learning Research Intern
UA of Little Rock
08.2014 - 02.2017
- CSCS - Certified Strength and Conditioning Specialist
- First Aid/CPR Certified
Bachelor of Arts - Software Engineering
Western Governors University
Bachelor's - Criminal Justice
The University of Arkansas At Little Rock
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