Warehouse professional with strong time management and equipment operation skills. Expertise in OSHA regulations and safety practices. Committed to enhancing efficiency and quality through strict adherence to company procedures.
Overview
12
12
years of professional experience
Work History
Road Supervisor
Transdev
Saint Paul , MN
12.2023 - 05.2025
Coordinated with drivers to ensure compliance with safety regulations.
Monitored vehicle maintenance and reported issues to management.
Implemented training programs for new drivers on operational procedures.
Assisted in resolving customer complaints and service disruptions.
Conducted regular inspections of vehicles for safety and performance standards.
Collaborated with dispatch to optimize route efficiency and reduce delays.
Maintained accurate records of driver performance and incident reports.
Reviewed accident reports and implemented changes to reduce risk of future incidents.
Investigated customer complaints related to roadways; provided appropriate solutions or referred them to higher management as needed.
Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
CA1
Carvana
Eagan, MN
10.2019 - 12.2023
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Forklift Operator
(Kelly Services)Cummins Power-Gen
Fridley, MN
04.2017 - 09.2019
Operated forklifts for material handling in production and warehouse environments.
Loaded and unloaded materials from trucks and storage areas efficiently.
Inspected equipment daily to ensure safe and proper operation.
Collaborated with team members to maintain smooth workflow in logistics operations.
Organized inventory in designated storage locations for easy access.
Ensured safety procedures were followed when operating forklifts.
Maintained current forklift training and certification as required by company policies.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Transported material to correct locations and documented inventory changes.
Communicated with supervisor and other warehouse staff to coordinate work.
Noted and recorded receipt of materials on drivers' paperwork.
Order Picker
Aerotek / Essendent
Eagan, MN
08.2013 - 03.2017
Picked customer orders accurately using handheld scanning devices for tracking.
Loaded and unloaded trucks, ensuring proper handling of all products.
Maintained cleanliness and organization of work areas for safety compliance.
Collaborated with team members to streamline order fulfillment processes daily.
Assisted in training new employees on operational procedures and safety protocols.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
Confirmed items picked for orders by keying codes into system.
Carried or transported orders to shipping locations or delivery platforms with material handling equipment.