Charles Castro
St Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Territory Sales Manager
Intermex Wire Transfer
Business Account Executive
Comcast Cable
Territory Account Executive
Time Warner Cable
Surveillance Specialist
Mystic Lake Casino
10.2020 - Current
- Knowledge of state statutes, rules, and organizational compliance within the gaming industry
- Effectively communicate with internal and external guests
- Ability to prepare clear and concise compliance reports
- Knowledge of gaming enterprise policies and procedures, as it pertains to operations, security, and protection of assets
- Regularly identify illicit activity and various security and policy violations.
Child Protective Specialist
NYC Administration for Children’s Services
09.2007 - 07.2010
- Investigated reports of child abuse and maltreatment
- Interviewed subject children and collateral witnesses
- Compiled extensive reports and evaluations of investigative efforts, for use as evidence in family court
- Organized and facilitated family conferences for the purpose of identifying areas of family strengths and weakness
- Offered and implemented social services to families who were in crisis
- Worker closely with family court attorneys when Article 10 complaints were required, as a result of indicated allegations of abuse or maltreatment.
Education
Bachelor of Science - Criminal Justice/Social Sciences
Rutgers University
Newark, NJLaw Enforcement Certification -
Hennepin Technical College
Brooklyn Park, MNSkills
- Closing Techniques
- Partnership Development
- Sales Closing
- Performance Management
- Electronic Surveillance
- Live Recording
- Project Leadership
- Medical Emergency Response
- CCTV Camera Operations
- Knowledge of Body Language
- Criminal Investigations
- Production Targets
- Multiple-Screen Monitoring
- Production Standards
- Maintenance Requirements
- Surveillance Missions
- Report Writing
- Video Recordings
- Commercial Property
- Security Standards Expertise
- Quality Production
- Basic First Aid
- Training Methods
- Suspicious Activity Monitoring
- Developing Security Plans
- Equipment Troubleshooting
- Shift Coverage
- Asset Protection
- Completing Reports
- Threat Detection
- Performance Improvement
- Emergency Alarm Monitoring
- Closing Techniques
- Best Practices
- Residential Understanding
- Patient Transport
- Daily Logs
- Law Enforcement
- Concierge Services
- Document Organization
- Emergency Call Response
- Evidence Collection
- Security Procedures
- Personnel Protection
- Client Support
- Cost Estimates
- Access Control Systems
- Incident Investigation
- Special Events
- Complaint Resolution
- Crime Prevention
- Proficiency in Program Name]
- Fiber Optics Operation
- Incident Reporting
- Security and Antivirus Software
- Wireless Technology
- Criminal Law Understanding
- Managing Security Breaches
- Information Protection
- Community Events
- Effective Working Relationships
- Detailed Documentation
- Law Enforcement Collaboration
- Alarm Reporting
- Human Resources Department Processes
- Protecting Networks
Skills Certifications
- Fluent in Spanish/Skilled in various languages.
- Knowledge of MN state statutes.
- Knowledge of lawful reporting requirements such as mandated reporters.
- Proficiency in Office software programs, such as Powerpoint, Excel, Word, and Adobe.
- MN, Peace Officer Standards in Training (POST) certified.
- Educated in criminal investigations.
Languages
Spanish
Native or Bilingual
Russian
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Surveillance Specialist
Mystic Lake Casino
10.2020 - Current
Child Protective Specialist
NYC Administration for Children’s Services
09.2007 - 07.2010
Territory Sales Manager
Intermex Wire Transfer
Business Account Executive
Comcast Cable
Territory Account Executive
Time Warner Cable
Bachelor of Science - Criminal Justice/Social Sciences
Rutgers University
Law Enforcement Certification -
Hennepin Technical College
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