Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Colon

Maryville,TN

Summary

Ambitious professional skilled at delegating tasks to personnel based on experience and ability. Smoothly manage project schedules and milestones for critical operations. Successful in delivering exceptional service while ensuring availability of project resources to crews, including materials, equipment and tools.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Outbound Process Assistant

Amazon Sort Center
11.2023 - Current
  • Promoting a safe working environment by following safety procedures
  • Launch TYS5 Sort Center.
  • Maintain a positive working relationship between all operational functions.
  • Troubleshoot building conveyor systems.
  • Develop work plans for critical assets.
  • 3+ Years of conducting Pro-Active Preventative Maintenance procedures.
  • 2+ Years of experience operating conveyance system clearing Photo-Eye obstructions and resetting conveyance.
  • Project Management experience completing 5S and Inventory audits.
  • Audit and Complete preventative maintenance procedures.
  • Utilize programs to track metrics such as VISTA, OB/IB-SSP, YMS, Open Sim Ticket.
  • Develop training plans and Standard Operating Procedures for Associates.
  • Ability to work 12 hour shifts, lift 49+ lbs and stand all shift.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Track and Calculate hourly metrics to identify costs

Inbound Process Assistant

Amazon Fulfillment Center
07.2023 - 11.2023
  • Conduct SOS Sync reporting Safety, Quality, Productivity Goals
  • Receive & Disseminate Reactive Pallets effectively
  • Disseminate Labor Share associates to necessary department
  • STU AA to identify barriers in TNL
  • Communicate effectively with RME
  • Submit Tickets for Maintenance
  • Submit Water-Spider / Jam Clear Training Tickets
  • Code time for AA's & PA's
  • Conduct Apollo Productivity Rate Audit
  • Conduct Apollo FOO Audit
  • Conduct Apollo Quality Audit
  • Coached and trained AA on general process concepts and how to identify potential improvement
  • Developed process upgrades to improve production rates and reduce costs.
  • Worked manufacturing shifts in various capacities to understand and experience process issues and potential improvements firsthand.
  • Review and monitor of ATLAS to identify and reduce quality errors.

Amnesty Floor Monitor

Amazon
04.2022 - 07.2023
  • Promote a safe work environment by following safety procedures.
  • 2+ years of automated conveyance systems and controls.
  • 2+ years of maintaining a troubleshoot building Conveyance Systems, ARSTOW Stations, ARSAW Station, Amazon Robotic Drives and Pods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Amazon - Outbound Pick

Amazon Fullfillment Center
09.2021 - 07.2023
  • Pick 400+ UPH
  • 8.9 UPT
  • Identify Unscannable, Damaged & Missing Merchandise
  • Clear ARSAW Jams
  • Identify AR Floor Spills
  • Identify compromised fiducial
  • Identify contaminated Pods
  • Problem Solve
  • Tote Running
  • Manually transport picked totes from Universal Stations

Amazon - Pick Ambassador

Amazon Fullfillment Center
10.2021 - 03.2022
  • Labor Track
  • Labor Record
  • Complete Safety Tour
  • Demonstrate ARSAW Operations & Procedures
  • Complete Day 1 Packet & Day 1 Evaluation
  • Complete Day 2 Packet & Day 2 Evaluation
  • Complete Day 2 Bi-Frost
  • Complete Re-Training
  • One Piece Flow Training
  • Build Rapport with New Hire Employees

Digital Court Reporter & Videographer

Courtscribes Inc.
02.2016 - 03.2020
  • Performed all facets of transcription, including court reporting, closed captioning, real-time captioning, Communications Access Real-time Reporting (CART) and webcasting.
  • Aggregated and copied finalized documents for disbursement across interested parties.
  • Reviewed transcriptions to ensure accuracy in grammar, punctuation and spelling.
  • Conducted transcription for legal proceedings, public service events and corporate meetings.
  • Produced legal documents such as briefs, pleadings, appeals, wills and contracts.
  • Provide accurate Real Time Read-Back.
  • Utilized stenography machinery, audio and visual devices and specialty equipment to record legal transcripts.
  • Drafted legal papers and managed complaints, summons and interrogatories.
  • Prepared official transcripts of court proceedings to meet [State] laws and adhere to instructions from presiding judge.
  • Attended speaking engagements to contextualize spoken communications into detailed documentation.
  • Scanning and expediting exhibits.
  • Uploading Legal recordings.

Merchandising Execution Associate

The Home Depot
01.2010 - 01.2016
  • Worked along side advertising directors to optimize promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Updated signage and price tags to reflect current sales.
  • Unloaded arriving product stock and moved to store display areas.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Communicated with vendors to answer questions, order samples and resolve issues.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Operated cardboard balers, forklifts and trash compactors safely.
  • Created attractive displays to promote items.
  • Greeted, serviced and thanked all customers.
  • Transported merchandise to sales floor.
  • Rotated manufacturer products as needed.
  • Maintained neat and clean work areas for professional appeal.

Education

Associate of Science - FireFighter 1 & 2

Miami Dade College
Miami, FL

High School Diploma -

Miami Palmetto Senior High School
Miami, FL

Skills

  • Punctual Attendance
  • Relaxed in digital environment
  • Courteous demeanor
  • Building Effective Relationships
  • Court appearance support
  • Electronic digital circuitry
  • Customer Service
  • Ability to lift 49 lbs
  • Handle work orders with detailed supporting Data
  • Problem Solving
  • Legal documentation and reporting
  • Safety Management

Certification

G-TDR Certified

Timeline

Outbound Process Assistant

Amazon Sort Center
11.2023 - Current

Inbound Process Assistant

Amazon Fulfillment Center
07.2023 - 11.2023

Amnesty Floor Monitor

Amazon
04.2022 - 07.2023

Amazon - Pick Ambassador

Amazon Fullfillment Center
10.2021 - 03.2022

Amazon - Outbound Pick

Amazon Fullfillment Center
09.2021 - 07.2023

Digital Court Reporter & Videographer

Courtscribes Inc.
02.2016 - 03.2020

Merchandising Execution Associate

The Home Depot
01.2010 - 01.2016

Associate of Science - FireFighter 1 & 2

Miami Dade College

High School Diploma -

Miami Palmetto Senior High School

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Charles Colon