Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Dill

Winchester,VA

Summary

Process Assistant seasoned in coordinating and implementing process improvements focused around safety while enhancing performance and efficiency in the process while still meeting business goals. Strong record in designing process architecture, establishing process measurement systems and educating on safety and standard work manage processes effectively.

Proven ability to drive cost savings and efficiency improvements through strategic sourcing and effective supplier relationships. Strong focus on team collaboration and delivering results, adaptable to changing needs, and highly reliable.

Overview

10
10
years of professional experience

Work History

Outbound Process Assistant

Amazon
10.2020 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored daily metrics to verify compliance and adjusted in order to metric requirements.
  • Pack Department saw an 14% increase in pack performance during my time in the Pack Department.
  • Worked flexible hours across night, weekend and holiday shifts
  • Worked effectively in fast-paced environments
  • Excellent communication skills, both verbal and written
  • Applied effective time management techniques to meet tight deadlines
  • Skilled at working independently and collaboratively in a team environment

Seasonal Learning Trainer

Amazon
03.2020 - 10.2020
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Distributed individual assignments to team members and monitored progress against production timetables.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

WAREHOUSE ASSOCIATE

Amazon
10.2018 - 03.2020
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Worked safely around moving machinery.
  • Inspected products for defects and damages and examined ingoing and outgoing shipments.
  • Assembled orders and packed items for shipments accurate, timely manner, while conveying orders to shipping departments.
  • Confirmed accuracy, quality and quantity of materials received.
  • Picked products for specific routes according to pick sheets.
  • Adhered to all requirements and regulations for interstate HAZMAT carriers.
  • Lifted items from 10lbs to 49.99lbs regularly experience in pick, pack, and ship dock associate within Amazon.

CERTIFIED PHLEBOTOMY TECHNICIAN

Winchester Medical Center
04.2015 - 11.2017
  • Accurately identified, recorded and reported laboratory test results into patient records according to onsite laboratory standards.
  • Identified process improvements, decreasing collection time by 2 minutes per patient. Increasing patient draws per phlebotomist on average of 3-5 patients by creating a sign in sheet at outpatient center at Winchester Medical Outpatient Center in Winchester VA.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Experience in managing and collecting blood draws of over 500 bed hospital.
  • Experience in emergency settings and using life saving techniques such as CPR, using AED's, administering first aid to burn victims.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
  • Packaged and shipped specimens to central lab daily
  • Organized daily work based on collection priority
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Monitored patients for reactions and verified sample quality
  • Used personal protective equipment correctly to protect coworkers and patients
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie

Education

Associate of Science - Excel Course

Laurel Ridge Community College
Middletown, VA
03.2023

CPR Certification BLS For Health Care Providers - CPR Certification/ First Aid Training

Lord Fairfax Community College
Middletown, VA
01.2023

Associate of Applied Science - Phlebotomist

Lord Fairfax Community College
Middletown, VA
05.2015

Associate of Applied Science - Certified Nursing Assistant

Lord Fairfax Community College
Middletown, VA
05.2014

Skills

  • Experience using Microsoft Word and Excel
  • Considerable experience in workplace health and safety practices
  • Superior multitasking and prioritization skills
  • Excellent oral and written communication skills
  • Process improvement and Problem solving
  • Public speaking
  • Operational improvement
  • Interdepartmental communication
  • Audit Procedures
  • Safety and compliance inspections
  • Risk management
  • Preventive measures
  • Training and mentoring

Timeline

Outbound Process Assistant

Amazon
10.2020 - Current

Seasonal Learning Trainer

Amazon
03.2020 - 10.2020

WAREHOUSE ASSOCIATE

Amazon
10.2018 - 03.2020

CERTIFIED PHLEBOTOMY TECHNICIAN

Winchester Medical Center
04.2015 - 11.2017

Associate of Science - Excel Course

Laurel Ridge Community College

CPR Certification BLS For Health Care Providers - CPR Certification/ First Aid Training

Lord Fairfax Community College

Associate of Applied Science - Phlebotomist

Lord Fairfax Community College

Associate of Applied Science - Certified Nursing Assistant

Lord Fairfax Community College

Similar Profiles

CREATE PROFILE