Charles Copeland
4400 Memorial Drive #1180 Houston,TX, United States
Summary
Sales Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing, and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Design Consultant
Express Flooring
Houston, TX
08.2021 - 03.2022
- Prepared original and relevant options for clients suitable to individual requirements.
- Consistently stayed under client's budget for projects.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
- Identified design requirements for each project.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased business sales utilizing flooring knowledge.
Furniture Sales Representative
Big League Furniture Houston
08.2019 - 05.2021
- Consistent with sales
- Great negotiation skills
- Able to handle finances and numbers
- Performed daily webmaster duties to ensure the store's website was up to date and accurate.
- Increased business sales utilizing furniture knowledge.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Floor Sales Associate
RadioShack Alvin
11.2017 - 09.2018
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Remained open-minded and committed to advanced communication practices.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Alerted customers to upcoming sales events and promotions.
Lifeguard & Water Safety Instructor
The Keller Pointe Keller
06.2015 - 11.2017
- Created course curricula and led several swim instruction classes for children and adults
- Adhered to safety guidelines to always maintain a safe and happy swimming environment
- Educated students on water safety techniques
- Educated students on a variety of strokes and styles
- Prepared and maintain student records and reports
- Served as a dedicated and vigilant lifeguard
- Supervised swimmers and carefully enforced swimming facility policies and guidelines to ensure swimmer safety
- Conducted daily checks on swimming areas and equipment to maintain safety and good condition
- Attended monthly staff meetings and worked well with co-workers
- Administered first aid and CPR in response to life-threatening situations
- Coordinated and scheduled swim lessons for varying age groups.
Education
Real Estate
CHAMPIONS SCHOOL oF REAL ESTATE
01.2019 - 02.2020
Business Management
Tarrant Community College
06.2015 - 05.2016
High School Diploma -
Keller Central High School
08.2011 - 05.2015
Skills
Problem-Solving
Excellent Communication
Active Listening
Sales expertise
Upselling
Relationship building
Excellent people skills
Merchandising understanding
Exceptional customer service
Timeline
Design Consultant
Express Flooring
08.2021 - 03.2022
Furniture Sales Representative
Big League Furniture Houston
08.2019 - 05.2021
Real Estate
CHAMPIONS SCHOOL oF REAL ESTATE
01.2019 - 02.2020
Floor Sales Associate
RadioShack Alvin
11.2017 - 09.2018
Business Management
Tarrant Community College
06.2015 - 05.2016
Lifeguard & Water Safety Instructor
The Keller Pointe Keller
06.2015 - 11.2017
High School Diploma -
Keller Central High School
08.2011 - 05.2015