Charles Davis
Tampa,FL
Summary
I am a 22 year old living in Tampa. I have experience in the IT industry, service industry, and recovery industry. I have enjoyed my time spent in each field and love working with others to find new innovative solutions and offer a better experience to the consumer. I have lead teams to complete text to speech related projects during my time working at Netlook as well as manage and support clients during my time at BoardPrep as House Manager. Currently I work in Park Operations at Busch Gardens Tampa where I have learned to hone my customer service skills and have seen multiple promotions. I feel as though my wide range of roles I have held has given me a versatile set of skills that I have been able to build with my inherit flexibility and quick learning. I am also spending my free time as part of a development team at NetLook where I am developing AI tools to help increase productivity and create a better user experience for prospective car buyers. I am constantly looking for new challenges and excited to explore opportunities to do so as they come.
Overview
6
6
years of professional experience
Work History
Artificial Intelligence Engineer
NetLook
Jacksonville, FL
05.2024 - Current
- Create artificial intelligence sales associates
- Work in a team to complete project objectives
- Present at a weekly meeting on progress of project
- Utilize Chat GPT API
Full Time Assistant Supervisor
Bush Gardens
Tampa, FL
08.2023 - Current
- Assist with the scheduling department on weekly schedules
- Maintain organizational system to keep increase efficiency
- Ensure all employee skills are logged properly
- Resolved customer complaints promptly and effectively.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Assisted in the development of operational policies, procedures and standards.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
Voluntary Worker
Faith Cafe
Tampa, FL
12.2020 - Current
- Pick up and coordinate food drives from Metropolitan Ministries
- Prepare food, drinks, and desserts for those in need
- Work as part of a team of volunteers to provide and comforting and friendly experience to the under privileged
Part Time Assistant Supervisor
Bush Gardens
Tampa, FL
09.2022 - 08.2023
- Oversee day to day operations of my ride
- Manage staffing and labor budget
- Draft and issue necessary corrective actions
- Maintain functionality of my area and cleanliness
- Create daily schedules
Ride Operator
Busch Gardens Tampa Bay
Tampa, FL
03.2021 - 09.2022
- Operate Theme Park rides in accordance to safety measures
- Work as a part of a team to operate rides smoothly and efficiently
- Provide a positive guest experience
- Resolve guest issues and concerns
House Manager
BoardPrep Recovery Center
Tampa, FL
01.2021 - 06.2021
- Helped provide accountability and mentorship to those in recovery
- Coordinated meetings and community activities for the patients
- Reported on the progress of patients to necessary staff members
- I encouraged community bonding and team work
- Listened and provided support and helped to meet the needs of the patience.
Project Manager
NetLook
Jacksonville, FL
06.2018 - 08.2018
- Advise and teach staff and recruits programming techniques
- Manage and delegate work out to staff members
- Work as leader of a team to create a new text to speech engine
- Meet with other department to communicate progress
- Provide encouragement to staff
Education
High School Diploma -
The Bolles School
05.2020
Skills
- Team Leadership
- Machine Learning
- Customer Relations
- Programming
- Coordination
- Organization
- Task Delegation
Timeline
Artificial Intelligence Engineer
NetLook
05.2024 - Current
Full Time Assistant Supervisor
Bush Gardens
08.2023 - Current
Part Time Assistant Supervisor
Bush Gardens
09.2022 - 08.2023
Ride Operator
Busch Gardens Tampa Bay
03.2021 - 09.2022
House Manager
BoardPrep Recovery Center
01.2021 - 06.2021
Voluntary Worker
Faith Cafe
12.2020 - Current
Project Manager
NetLook
06.2018 - 08.2018
High School Diploma -
The Bolles School
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