CHARLES DAVIS JR
Summary
Dynamic and results-driven server with a strong work ethic and exceptional customer service skills honed at BJs Brewhouse. Proven ability to engage guests and enhance their experience while efficiently managing cash handling. Recognized for coaching junior staff and organizing large events, ensuring a seamless and enjoyable atmosphere.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Los Angeles, CA
06.2025 - 06.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu knowledge and customer interaction techniques.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
Bayhost/Bartender
Top Golf Entertainment
El Segundo
03.2022 - 03.2025
- Organized and prepared large events with guest lists of 100 people or more
- Performed thorough side work both before and after shifts to maintain cleanliness and organization in the food preparation areas
- Assist customers in choosing food and beverages by presenting the menu, suggesting cocktails, recommending courses, explaining specials, addressing food allergies, and responding to inquiries about food preparation
- Demonstrated professional etiquette and courtesy while interacting with customers
- Coached junior servers to enhance customer satisfaction, and lead the team to ensure a professional and tasteful experience
Bartender/Server
BJ’s Brewery Restaurant
Century City/Culver City, Ca
02.2012 - 07.2021
- Check identification of customers to verify age for the consumption of alcohol
- Attempt to limit problems and liability related to customers excessive drinking by taking steps to stop and or slow down drinking and notifying management
- Stock Bar with beer, wine, Liquor, Mixers, Garnishes, and all other related supplies like napkins, straws etc
- Full knowledge and use of P.O.S systems
- Taking drink and food orders from Customers as well as serving staff
- Serve and suggest snack and food items to patrons seated at the bar
- Assisting the Hostess in greeting and seating guests as well as helping with take-out
- Stocking back stations making sure appropriate stations are filled to maintain fluidity of the restaurant
- Money handling and organizing signed credit card receipts for management during the end of shifts
- Team leader, trainer and assisted in helping improve and lead the bartending and serving team
Server/Bartender
T.G.I Friday
Woodland Hills, Ca
05.2010 - 01.2012
- Full knowledge and use of P.O.S systems
- Check identification of customers to verify age for the consumption of alcohol
- Inform guests of any specials and promotions while suggesting food and drink items
- Full knowledge of all menu items and preparations
- Assisting in the running of food and drinks
- Assisting in bussing tables
- Stocking back stations making sure appropriate stations are filled to maintain fluidity of the restaurant
- Assisting the Hostess in greeting and seating guests as well as helping with take-out
- Money handling and organizing signed credit card receipts for management during the end of shifts
Film Crew Member
AMC Theaters
Woodland Hills, CA
10.2008 - 04.2010
- Sell and collect admission tickets from patron
- Greet patrons and answer any questions they may have about the theatre
- Assist with movie suggestions
- Clean and maintain auditorium, lobby, and bathrooms
- Controlling access to theater and auditoriums
- Prepare and serve concession items to guest
- Up kept all safety regulations within the theatre
Server/ Busser
Double Tree Hotel
Arlington Heights, IL
09.2006 - 08.2008
- Take orders and suggest food and drink items from guest
- Bus tables, re-organize table settings after guest have left
- Roll silverware, set up or break down side stations before or after shift
- Assisted wait staff and back of the house with necessary duties
- Was promoted from busser to server
- Check in with customers to ensure they were enjoying their meals and to correct any issues they had
- Execute principles of quality service and displayed knowledge of hotel principles
Education
Highschool Diploma -
Glenbard East High School
ILMathematics in Concurrent student
Santa Monica City College
CA02-2025
Skills
- Strong work ethic
- Cash handling
- Fast Pace
- Exceptional customer service
- Guest engagement
- Memory retention
Certification
- ServSafe California Food Handler
- Bj’s Brew Genius
- Servsafe Alcohol California Course
AWARDS
Employee of the month, 2 Bartender of the year achievements, Server of the year, Server Training Leader Green Apron
Timeline
Server
Lazy Dog Restaurant & Bar
06.2025 - 06.2026
Bayhost/Bartender
Top Golf Entertainment
03.2022 - 03.2025
Bartender/Server
BJ’s Brewery Restaurant
02.2012 - 07.2021
Server/Bartender
T.G.I Friday
05.2010 - 01.2012
Film Crew Member
AMC Theaters
10.2008 - 04.2010
Server/ Busser
Double Tree Hotel
09.2006 - 08.2008
Mathematics in Concurrent student
Santa Monica City College
Highschool Diploma -
Glenbard East High School