Charles Ferguson
San Antonio,TX
Summary
I am flexibly looking to obtain a position in a field that will help me grow as a person as I have a diligent professional background with 4.5+ years of experience and a proven knowledge of customer communications, records management, and back office operations. I am aiming to leverage my skills to successfully fill the role at your company. I am very sure that my background and knowledge will prove useful in all endeavors at your establishment.
Overview
7
7
years of professional experience
Work History
Caregiver
The Landing At Stone Oak Memory Care
12.2022 - 01.2024
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
House Keeping
UNIVERSITY OF MEDICAL CENTER OF MISSISSIPPI
03.2021 - 04.2022
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Circulation Assistant
JACKSON HINDS LIBRARY SYSTEM
01.2019 - 05.2021
- Improved library user satisfaction by providing efficient and courteous customer service at the circulation desk.
- Increased accuracy of catalog records by systematically updating and maintaining database entries.
- Enhanced patron experience with timely assistance in locating materials and resources within the library.
- Streamlined check-in/check-out processes, reducing wait times for patrons during peak hours.
Book Stacker/Assistant
JACKSON HINDS LIBRARY SYSTEM
02.2018 - 01.2019
- Improved book organization by diligently stacking and categorizing titles in assigned sections.
- Enhanced customer satisfaction by promptly locating desired books and materials for patrons.
- Maintained a clean and orderly library environment with meticulous attention to proper book placement.
- Assisted librarians in inventory management, ensuring accurate records of available resources.
Minority Male Leadership Initiative Financial Advisor
HINDS COMMUNITY COLLEGE
12.2016 - 01.2018
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Collaborated with team members to streamline processes and improve overall client experience.
Education
Paralegal Technology
HINDS COMMUNITY COLLEGE
Jackson, MS01.2021
High School Diploma -
Lanier High School
Jackson, MS06.2014
Skills
- Microsoft Office
- Computer proficiency
- Problem-solving abilities
- Communication Skills
- Advisory In Legal Documents
- Paralegal Technology (Technical Certificate)
- Paralegal Technology (Career
References
- Devonte Collins, Fourth Grade ELA Teacher, devontecollins665@outlook.com, (769)-226-0228
- Kamera Griffin, Fellowship Advisor, grifkam@aol.com, (601) 826-9066
- Anne Sanders, Library Manager, evers@jhlibrary.org, (601) 982-2867
- Allie Miller, Caregiver, Millerallie.9226@gmai.com, (210)-500-8704
Timeline
Caregiver
The Landing At Stone Oak Memory Care
12.2022 - 01.2024
House Keeping
UNIVERSITY OF MEDICAL CENTER OF MISSISSIPPI
03.2021 - 04.2022
Circulation Assistant
JACKSON HINDS LIBRARY SYSTEM
01.2019 - 05.2021
Book Stacker/Assistant
JACKSON HINDS LIBRARY SYSTEM
02.2018 - 01.2019
Minority Male Leadership Initiative Financial Advisor
HINDS COMMUNITY COLLEGE
12.2016 - 01.2018
Paralegal Technology
HINDS COMMUNITY COLLEGE
High School Diploma -
Lanier High School
Similar Profiles
Sierra GarciaSierra Garcia
Certified Nursing Assistant at The Landing at Stone OakCertified Nursing Assistant at The Landing at Stone Oak
Madison EifertMadison Eifert
CNA/Medication Technician/Supervisor in Charge at Carteret Landing- Ridge Care-Memory CareCNA/Medication Technician/Supervisor in Charge at Carteret Landing- Ridge Care-Memory Care
Grace GeschwendGrace Geschwend
Healthcare Administration Intern at Cardinal Landing Memory CareHealthcare Administration Intern at Cardinal Landing Memory Care