Charles Fisher
Raleigh,NC
Work Preference
Summary
Dynamic sales manager with a proven track record at JCPenney, excelling in training and mentoring while driving profitability through effective budget management. Recognized for enhancing customer service and fostering team collaboration, I implemented performance monitoring systems that improved sales outcomes and streamlined operations, ensuring a positive work environment.
Overview
5
5
years of professional experience
Work History
Supervisor
JCPenney
08.2015 - 11.2017
- Managed team schedules to ensure adequate staffing during peak hours and special events.
- Facilitated training sessions for new hires, enhancing onboarding experience and team integration.
- Conducted performance evaluations, providing constructive feedback to foster employee development.
- Identified areas for process improvement, implementing changes that streamlined operations.
Sales Manager
JCPenney
02.2013 - 07.2015
- Developed sales performance monitoring systems to track team achievements and identify improvement areas.
- Executed targeted market analysis to uncover emerging trends and optimize product offerings.
- Fostered team leadership by promoting collaboration and communication among diverse sales staff.
- Managed budget allocations effectively to maximize resources and drive profitability.
- Enhanced client relationship management strategies to improve customer retention and satisfaction.
- Implemented comprehensive training and development programs for new sales associates.
- Facilitated conflict resolution within the sales team, promoting a positive work environment.
- Designed promotional campaigns that aligned with seasonal sales trends and customer preferences.
Education
Bachelor of Arts -
Bowie State University
Bowie, MD06-2025
Associate of Arts -
Lockerman
Denton, MD06-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Site coordination
- Workplace safety awareness
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
JCPenney
08.2015 - 11.2017
Sales Manager
JCPenney
02.2013 - 07.2015
Bachelor of Arts -
Bowie State University
Associate of Arts -
Lockerman