Charles Foreman
New Berlin
Summary
Dedicated sales and customer service professional with experience in inventory management and team collaboration. Known for resolving complex issues and maintaining high standards of safety and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Receiving Associate/Sales Associate/Customer Service Cashier
Elliot's Ace Hardware
West Allis, WI
08.2025 - Current
- Received and inspected incoming merchandise for quality compliance and accurate documentation.
- Organized stock areas to enhance inventory visibility and accessibility for team members.
- Assisted in training new associates on proper receiving protocols and safety standards.
- Maintained accurate records of inventory levels using warehouse management systems.
- Implemented improvements in receiving workflow, reducing processing time for incoming goods.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed customer inquiries through multiple channels, ensuring timely and accurate responses.
- Resolved complex issues, enhancing customer satisfaction and loyalty.
- Trained new staff on company policies, procedures, and customer service best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
FOH/BOH Team Member
Noodles & Co
New Berlin, WI
02.2025 - 08.2025
- Prepared ingredients and maintained cleanliness in kitchen areas to ensure food safety compliance.
- Collaborated with front-of-house staff to streamline service flow and enhance guest satisfaction.
- Assisted in inventory management by tracking supplies and minimizing waste through efficient usage.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
Outreach Associate
CORE 2062
Waukesha, WI
08.2023 - 06.2024
- Assisted in coordinating outreach programs to increase community engagement and participation.
- Adapted communication techniques to effectively reach diverse audiences during outreach efforts.
- Engaged with local organizations to establish partnerships that enhance program visibility and impact.
- Secured funding opportunities by researching and applying for relevant grants, contributing to the financial sustainability of the organization.
Education
High School Diploma -
Waukesha West HS
Waukesha06-2027
Skills
- Warehouse safety
- Loading and unloading
- Shipping procedures
- Stock rotation
- Pallet jack use
- Teamwork and cooperation
- Self-motivated and independent
- Heavy lifting
- Time management
- Safety procedures
- Attention to detail
- Effective communication
- Equipment maintenance
Accomplishments
- Inducted into the dual enrollment academy under building construction trade at Waukesha County Technical College
Timeline
Receiving Associate/Sales Associate/Customer Service Cashier
Elliot's Ace Hardware
08.2025 - Current
FOH/BOH Team Member
Noodles & Co
02.2025 - 08.2025
Outreach Associate
CORE 2062
08.2023 - 06.2024
High School Diploma -
Waukesha West HS