Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Charles Garland

14141 Dave's Store Ln ,NY

Overview

2022
2022
years of professional experience

Work History

Customer Service Representative

NAPA Auto Parts - Genuine Parts
  • Assisted customers with product inquiries and order processing
  • Resolved customer complaints efficiently, enhancing service satisfaction
  • Maintained inventory accuracy through regular stock checks
  • Processed returns and exchanges in accordance with company policies

Counterman Sales

NAPA Auto Parts - Genuine Parts

Customer Service Representative

NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021
  • Assisted customers with product inquiries, providing accurate information and solutions.
  • Processed returns and exchanges efficiently, ensuring customer satisfaction throughout the experience.
  • Maintained knowledge of inventory management systems to support order fulfillment.
  • Collaborated with team members to enhance service delivery and streamline operations.

Counterman

NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Suitland
Suitland, ND

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

Customer Service Representative

NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021

Counterman

NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021

Customer Service Representative

NAPA Auto Parts - Genuine Parts

Counterman Sales

NAPA Auto Parts - Genuine Parts

High School Diploma -

Suitland
Charles Garland