Charles Garland
14141 Dave's Store Ln ,NY
Overview
2022
2022
years of professional experience
Work History
Customer Service Representative
NAPA Auto Parts - Genuine Parts
Manassas, VA
- Assisted customers with product inquiries and order processing
- Resolved customer complaints efficiently, enhancing service satisfaction
- Maintained inventory accuracy through regular stock checks
- Processed returns and exchanges in accordance with company policies
Counterman Sales
NAPA Auto Parts - Genuine Parts
Customer Service Representative
NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021
- Assisted customers with product inquiries, providing accurate information and solutions.
- Processed returns and exchanges efficiently, ensuring customer satisfaction throughout the experience.
- Maintained knowledge of inventory management systems to support order fulfillment.
- Collaborated with team members to enhance service delivery and streamline operations.
Counterman
NAPA Auto Parts - Genuine Parts
Manassas, VA
03.2015 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Suitland
Suitland, ND Skills
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Customer Service Representative
NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021
Counterman
NAPA Auto Parts - Genuine Parts
03.2015 - 08.2021
Customer Service Representative
NAPA Auto Parts - Genuine Parts
Counterman Sales
NAPA Auto Parts - Genuine Parts
High School Diploma -
Suitland