Python
Charles Hawkins
Cyber Security Analyst
Hopkins,MN
Summary
Dynamic Cyber Security Analyst with expertise in SQL, Linux, JavaScript, and QQL. Proficient in verbal and written communication, critical thinking, and collaboration. Skilled in intrusion detection systems (IDS), data analysis, and endpoint detection. Eager to apply knowledge and skills to enhance cybersecurity measures and protect digital environments effectively.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
Sales Agent
American Income Life Insurance Company
Brooklyn Park, MN
04.2024 - 06.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Maximized profitability through strategic pricing negotiations while maintaining strong client relations.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating deep understanding of their business and industry.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Explained features and advantages of Life Insurance products and benefits to promote sales.
- Logged reports, expenses, receipts, and sales in company database.
- I managed 150 calls per day and scheduled about 5 people per day.
Property Caretaker
IPG Investment Property Group
Hopkins, MN
7 2023 - 04.2024
- Clean and maintain properties
- Report maintenance issues
- Communicate with property managers
- Manage 4 properties simultaneously
- Coordinate with coworkers on reported issues
- Assist in event planning and other projects.
- Provided exceptional customer service to tenants while addressing inquiries or concerns related to property upkeep.
- Increased tenant retention through proactive communication and efficient problem resolution.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Cashier
EEG Management
Minnetonka, MN
06.2021 - 07.2023
- Managed store cleanliness, registers, and customer interactions
- Ensured stock levels and maintained fridge/freezer temperatures
- Received managerial training and performed managerial duties
- Worked 60 hours per week during short-staffed periods
- Demonstrated strong time management and multitasking skills
- Maintained effective communication with coworkers and customers
- Resolved customer issues promptly and professionally
- Achieved dollar raise within months and $3 raise after one year of working.
- Maintained balanced cash drawer, ensured accurate accounting end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Efficiently handled everyday tasks and responsibilities in timely manner
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Line Worker
Carry-On Trailers
Mexia, TX
08.2020 - 12.2020
- Learned all different positions and tasks
- Helped coworkers struggling with tasks
- Maintained communication and teamwork
- Worked under pressure to meet deadlines and quotas
- Learned quickly and adapted to various job aspects.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Assisted quality assurance by inspecting items and removing defective parts.
- We increased Quota from 200 to 225
Education
Some College - Cyber Security
Texas State Technical College
Waco, TX 01.2020 - 08.2020
High School Diploma -
TCS
Austin 09.2016 - 12.2019
Skills
Security and Compliance
Certification
Cyber Security Certificate - Coursera
Accomplishments
- Received Multiple CyberSecurity Certificates and continue to work for more certifications.
- I worked hard and within a year of working for Exxon Mobil - EEG Management. I was commended and received a raise within a few months, and another raise after one year.
Software
Structured Query Language (SQL)
Linux Tools
Security Information and Event Management (SIEM) Tools
Intrusion Detection Systems (IDS)
Splunk
WireShark
Qualys Query Language (QQL)
JavaScript
Endpoint Detection
Qualys
PowerShell
Kali Linux
Nessus
Workspace/office 365
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid time offWork from home optionHealthcare benefitsPersonal development programsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Cyber Security
Video Games
Coding
Technology as a whole (PC, game consoles, phones, etc)
Food (lol)
Music (Rock/Metal/Rap/Hip-Hop/K-pop/etc)
Timeline
Sales Agent
American Income Life Insurance Company
04.2024 - 06.2024
Cyber Security Certificate - Coursera
04-2024
Cashier
EEG Management
06.2021 - 07.2023
Line Worker
Carry-On Trailers
08.2020 - 12.2020
Some College - Cyber Security
Texas State Technical College
01.2020 - 08.2020
High School Diploma -
TCS
09.2016 - 12.2019
Property Caretaker
IPG Investment Property Group
7 2023 - 04.2024
Projects
Vulnerability Assessment report: https://docs.google.com/document/d/1S_Z8OlnAkPN6cpQaSQixx0sUX_2x3OpMtKQeyylsxYE/edit?usp=sharing
Incident report analysis: https://docs.google.com/document/d/1OEaSi1xhBeNdQN54mi2mGrGqG2mlm445QRRTU_6SMg0/edit?usp=sharing
create loops: https://docs.google.com/document/d/17IdCY4mF8pNuSVFix6y8S3siVnJuxFqry3KwDv-XsTU/edit?usp=sharing
Apply filters to SQL quieries: https://docs.google.com/document/d/1iMSsPYGfoRmmyxheN4Ll698i965JKuco0SgqqP1KBFc/edit?usp=sharing
create a conditional statement: https://docs.google.com/document/d/1z1Oa8q9H_WyRU7y37LOpW-zB-Hx3_EeZxldNv01GPkU/edit?usp=sharing
Assign Python Variables: https://docs.google.com/document/d/1wqxPSG09hsUqiewOGfIuVRgzuYfxkEq0jRi6M8Uq0kk/edit?usp=sharing
Hobbies
I mainly play video games and sometimes though not often; I read books and would think of a book to write. I also like to watch anime and other shows and movies preferably scary movies, comedy or action. I love technology not just computers, but phones, consoles and many other things. I do like to play around with different tech as well. I love to learn and self teach a lot.
Social Media
Twitter: Charles Hawkins (@CyberDovah666) / X
LinkedIn: https://www.linkedin.com/in/charles-hawkins-bba9aa300/?trk=opento_sprofile_topcard
Experience
Using The Forage, (https://www.theforage.com/simulations?careers=security). I have gained experience working in simulations under multiple companies such as Mastercard, JP Morgan Chase & Co., AIG, DATACOM, ANZ Australia, Telstra, PwC Switzerland and commonwealth bank. Not only does it go over cyber security and cybersecurity managements and defenses, but gives real life simulations that have readied me for the cyber field.
Similar Profiles
Chris JasonChris Jason
Senior Manager at American Income Life Insurance CompanySenior Manager at American Income Life Insurance Company
Joshua ButreyJoshua Butrey
Agent at American Income Life Insurance CompanyAgent at American Income Life Insurance Company
Katherine FloresKatherine Flores
Life Insurance Advisor at American Income Life Insurance CompanyLife Insurance Advisor at American Income Life Insurance Company
Avery ThomasAvery Thomas
Life Insurance Agent at American Income Life Insurance CompanyLife Insurance Agent at American Income Life Insurance Company
Kayla HoffKayla Hoff
Housing Coordinator at Arcane Health ServicesHousing Coordinator at Arcane Health Services