Charles Holmes
Jacksonville,FL
Summary
Accomplished Army Veteran with over 10 years of leadership experience. Well-versed team player with strong organizational brand-building skills, excellent with customer service and employee relationship building. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced in budgeting, risk analysis, policy and procedure implementations, and negotiations.
Overview
11
11
years of professional experience
Work History
Station Manager
United States Army
Atlanta, GA And Lexington Park, MA
05.2016 - 05.2021
- Directed and led Army recruiting Station in area covering over 65 miles population of 500,000
- Led 15 recruiting NCOs responsible for their professional development, morale, health, and welfare.
- Maintained relationships with 5 high schools, one college, and influencers in community
- Engaged in continuous development of critical thinking skills, necessary to mitigate actual and potential threats
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Implemented safety programs and delivered training to over 60 employees within organization.
- Conceptualized complex and innovative marketing branding solutions to help improve community involvement, boosting involvement by 90%.
- Retained and implemented knowledge of all applicable Standard Operating Procedures, while demonstrating responsible and dependable behavior.
- Maintained focus and awareness while working in stressful environment is open to change and adapted to new information and unexpected obstacles.
Station Manager
Army
Atlanta, GA
11.2010 - 05.2016
- Directed and led Army recruiting center in area covering over 50 square miles with population of 400,000
- Led 15 NCOs and soldiers and was responsible for their professional development, morale, health, and welfare
- Accounted for and trained over 200 future soldiers, maintained 14 high schools and 3 colleges while being influencer in local community.
- Implemented and maintained a recruiting center management system.
- The planning and execution of lead-generation activities
- Interacted with the public, giving directions and responding to inquiries.
- Maintained and controlled the accountability of equipment valued at $150,0000
Recruiter (79R)
United States Army
Atlanta, GA
11.2010 - 05.2016
- Serves as Army's ambassador within the community
- Recruits, determines applicant enlistment eligibility, counsels applicants on enlistment options and program's
- Processed and Prepared enlistment applications, and qualified applicants for enlistment in the Army and Army Reserve
- Prepares Future soldiers for Basic Training, implements and conducts Army awareness programs.
- Conducted phone interviews to assess the applicant's relevant knowledge, skills, experience, and aptitudes.
- Interviewed candidates using different interview methods and approaches.
- Recruited in a 134 square mile radius with a population over 300, 000 individuals
- Maintained a network of influencers to include parents, educators, community officials 12 high schools, and 3 colleges
- Responsible for $45,000 worth of government equipment
Education
BBA - General Management
Grantham University
Lenexa, KS10.2022
Associate of Arts - Multidisciplinary Studies
Grantham University
Lenexa, KS03.2013
High School Diploma -
Nathan Bedford Forest Highschool
Jacksonville, FL05.2000
Skills
- Workplace Management
- Customer Retention
- Policy Implementation
- Team Oversight
- Complex Problem Solving
- Employee Performance Review
- Work Planning
- Team Development
- Continuous Improvement Process
Timeline
Station Manager
United States Army
05.2016 - 05.2021
Station Manager
Army
11.2010 - 05.2016
Recruiter (79R)
United States Army
11.2010 - 05.2016
BBA - General Management
Grantham University
Associate of Arts - Multidisciplinary Studies
Grantham University
High School Diploma -
Nathan Bedford Forest Highschool