Charles Howes
camanche,IA
Summary
Proven Security Officer with a track record of enhancing visitor safety and satisfaction at Wild Rose Casino. Skilled in patrol operations and superior customer service, adept at conflict de-escalation and identification verification. Achieved significant improvements in guest feedback and security efficiency.
Overview
2
2
years of professional experience
Work History
Security Officer
Wild Rose Casino
08.2024 - Current
Same As Before
Park Greeter
Walt Disney World Resort
02.2024 - 08.2024
- Enhanced visitor experience by providing warm greetings and assistance upon park entry.
- Contributed to positive guest feedback by offering helpful directions and answering inquiries with accuracy and enthusiasm.
Security Officer
Wild Rose Casino
01.2023 - 02.2024
Patrolled Grounds, watched vigilantly for dangers, verified entry of employees, dispatched officers to jobs, completed escorts and requested Identification from individuals.
Education
High School Diploma -
Camanche High School
Camanche, IA06-2022
Skills
- General security
- Superior customer service
- Conflict de-escalation
- Patrol operations
- Visitor tracking
- Dispatch
- Investigative skills
- Shift work experience
- Identification verification
Timeline
Security Officer
Wild Rose Casino
08.2024 - Current
Park Greeter
Walt Disney World Resort
02.2024 - 08.2024
Security Officer
Wild Rose Casino
01.2023 - 02.2024
High School Diploma -
Camanche High School
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