Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
References
Timeline
Generic

Charles Huffman

Plano,TX

Summary

Highly motivated and customer-focused worker with thorough experience in fast-paced environments and management. Seeking opportunities to leverage leadership, customer service skills, and dedication to create a positive impact in any industry. Available for shifts Monday through Saturday with the exception of Sunday. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Carrollton, TX
08.2024 - 12.2024
  • Delivered exceptional service in a high-energy, fast-paced environment
  • Managed multiple tables simultaneously while maintaining accuracy and efficiency
  • Establishing excellent relationships with clients to ensure a pleasurable dining atmosphere.
  • Ensured accurate handling of all POS and cash transactions.
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Trained new employees to perform duties.

Shift Leader

Panda Restaurant Group
Monroe, MI
08.2018 - 09.2021
  • Led shifts in a high-volume, fast-paced environment, ensuring smooth operations and high customer satisfaction
  • Managed inventory, handled cash, and performed bank runs, contributing to efficient financial operations
  • Trained and mentored team members, fostering a collaborative and productive work environment
  • Recognized for quick advancement and ability to manage the store in the absence of the manager
  • Maintained positive working relationship with fellow staff and management.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.

Experienced Mover

Independent Contractor Services
Dallas-Fort Worth, TX
10.2022 - 08.2023
  • Demonstrated strong organizational skills and attention to detail while efficiently packing, transporting, and unpacking clients’ belongings
  • Loaded and unloaded trucks with tools, equipment and furniture.
  • Coordinated with team members to ensure smooth and efficient moving operations.

Independent Contractor

Tasker
Ann Arbor, MI
09.2021 - Current
  • Independently managed a flexible schedule while maintaining a 100 percent 5-star customer rating
  • Delivered excellent customer service by effectively communicating with clients to understand and meet their needs
  • Coordinated with vendors to ensure timely delivery of materials needed for projects.
  • Logged inventory to track supply counts, organize equipment, and gather important materials.
  • Organized client meetings to provide project updates.

Education

High School Diploma -

Airport Senior High School
Carleton, MI
06.2018

Skills

  • Exceptional Customer Service
  • Inventory Management
  • Team Leadership and Training
  • Cash Handling and POS Systems
  • Food Preparation and Safety
  • Effective Communication
  • Problem Solving
  • Adaptability and Efficiency
  • Time Management
  • Strength and Stamina
  • Table resetting
  • Sales expertise
  • Dining customer service
  • Order accuracy
  • Ordering procedures
  • Suggestive selling
  • Menu item recommendation
  • Point of sale (POS) system operations
  • Menu memorization
  • Shift management

Certification

  • Certified Personal Trainer (ISSA), 08/01/24, 08/01/26
  • CPR and AED Certification (ISSA), 04/01/24, 04/01/26

Availability

Open availabilit anytime Monday through Saturday. Open or Close, or even both. Sundays I am a committed drummer to my church.

Languages

English
Native/ Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

Server

Buffalo Wild Wings
08.2024 - 12.2024

Experienced Mover

Independent Contractor Services
10.2022 - 08.2023

Independent Contractor

Tasker
09.2021 - Current

Shift Leader

Panda Restaurant Group
08.2018 - 09.2021

High School Diploma -

Airport Senior High School
Charles Huffman