Charles Humphries Jr.
Wilmerding,PA
Summary
Dedicated professional with a clean driving record and expertise in vehicle inspection, honed at Port Authority as a Bus Operator. Proven ability to enhance service efficiency and customer satisfaction through exceptional communication and defensive driving skills. Committed to safety and operational excellence in all aspects of transportation and waste management.
Overview
24
24
years of professional experience
Work History
Bus Operator
Port Authority
Pittsburgh, PA
10.2021 - Current
- Operated buses safely and efficiently across designated routes.
- Ensured compliance with local traffic regulations and safety protocols.
- Provided exceptional customer service, assisting passengers with inquiries.
- Conducted pre-trip inspections to verify vehicle readiness and safety.
- Maintained accurate records of passenger counts and fare collections.
- Responded effectively to emergencies, ensuring passenger safety at all times.
- Collaborated with management to improve service efficiency and customer satisfaction.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Refuse Collector
City of Pittsburgh
Pittsburgh, PA
10.2001 - 10.2021
- Operated refuse collection vehicles to ensure timely waste disposal across designated routes.
- Conducted routine vehicle inspections to maintain safety standards and operational efficiency.
- Collaborated with team members to optimize collection schedules, reducing downtime and enhancing service delivery.
- Monitored waste levels in containers, reporting issues for prompt resolution and improved service quality.
- Assisted in training new staff on safety protocols and proper collection techniques.
Education
High School Diploma - Math And Science
Perry Traditional Academy
Pittsburgh, PA06.1991
Skills
Clean driving record
Vehicle inspection
Fuel efficiency
Defensive driving
Timeline
Bus Operator
Port Authority
10.2021 - Current
Refuse Collector
City of Pittsburgh
10.2001 - 10.2021
High School Diploma - Math And Science
Perry Traditional Academy