Charles Irish

• Develop and maintain good customer relations providing exceptional customer experience to all customers
• (Internal and External)
• Follow proper procedures for writing repair orders
• Utilize all available tools to maintain efficient and accurate records
• Maintain high level of customer satisfaction by keeping customer informed on the status of their repair order
• Maintain clean, organized and professional work area and personal appearance
• Maintain training to stay up to date with all available training resources
• Sell labor and parts in an effort to satisfy customer needs and achieve performance budgets
• Create technician schedules

responsible for securing financing, managing contracts, and upselling products for customers, ensuring a smooth and satisfying experience while upholding ethical standards and dealership policies.