Charles Jacobs
Jacksonville,FL
Summary
Results-driven courier with over 9 years of experience in logistics. Skilled in optimizing delivery routes and ensuring timely pickups, contributing to enhanced customer satisfaction and operational efficiency. Aiming to leverage expertise to support team objectives and improve service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Courier
Federal Express
05.2016 - 05.2025
- Coordinated timely pickups and deliveries while adhering to strict schedules.
- Utilized advanced tracking systems to monitor shipment progress and ensure accuracy.
- Assisted in training new couriers on safe driving practices and company protocols.
- Optimized delivery routes through effective planning, reducing transit times significantly.
- Implemented best practices for package handling, minimizing damage during transport.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Adapted quickly to new delivery technologies and software, enhancing efficiency.
- Led safety meetings to promote adherence to regulations and enhance operational efficiency.
Education
High School Diploma -
Santa Fe High School
Alachua, FL06-1993
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Valid Driver's license
- Time-sensitive deliveries
- Route planning
- Loading and unloading
- Package delivery and Pick-up
Accomplishments
- Supervised a team of [7] staff members.
Certification
Dangerous Goods Training.
Languages
English
Native or Bilingual
Timeline
Courier
Federal Express
05.2016 - 05.2025
High School Diploma -
Santa Fe High School