Charles Jenks
Livonia,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Licensed Mortgage Loan Originator
Rocket Mortgage, LLC
Detroit, MI
11.2020 - Current
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
Installation Technician
Central Radio Company, Inc
Norfolk, VA
09.2018 - 07.2020
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Followed all company guidelines regarding safety procedures when out in field.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Completed extensive job report for each service call.
- Supported design and troubleshooting in Wireless Communications systems.
Produce Clerk
Farm Fresh Supermarkets
Virginia Beach, VA
06.2015 - 07.2018
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Logistics Coordinator
United State Marine Corps
Norfolk, VA
04.2011 - 05.2015
- Tracked orders and notified Unit Commanders of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct inventory prior to deployment.
- Planned and supervised shipments from Company-level storage locations to forward-deployed units.
- Generated documentation and information required for international shipments.
Fire Direction Controller
United States Marine Corps
Camp Lejeune, NC
04.2007 - 05.2011
- Set up antennas and power generators to support communications.
- Established secure and stable communication links with team members.
- Operated gun, missile and rocket systems to put ordnance downrange and on target.
- Maintained field vehicles in good working order.
- Directed safe firing operations and artillery crew training.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Science - Electrical Engineering Technology
ECPI University
Virginia Beach, VA05.2018
Bachelor of Science - Mechanical Engineering Technology
ECPI University
Virginia Beach, VA05.2015
Skills
- Product Education
- Installation Planning
- Motor Installation and Wiring
- Installation Tools
- Diagnostic Abilities
- Battery Testing and Installation
- Installing and Repairing Equipment
- Corrective Actions
- 3D Rendering
- Fluid Mechanics
- Microsoft Operating Systems
- Extensive AutoCAD Knowledge
Timeline
Licensed Mortgage Loan Originator
Rocket Mortgage, LLC
11.2020 - Current
Installation Technician
Central Radio Company, Inc
09.2018 - 07.2020
Produce Clerk
Farm Fresh Supermarkets
06.2015 - 07.2018
Logistics Coordinator
United State Marine Corps
04.2011 - 05.2015
Fire Direction Controller
United States Marine Corps
04.2007 - 05.2011
Bachelor of Science - Electrical Engineering Technology
ECPI University
Bachelor of Science - Mechanical Engineering Technology
ECPI University
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