Charles Kyle
Virginia Beach,VA
Summary
Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.
Overview
12
12
years of professional experience
Work History
Parts Advisor
Hall Honda Virginia Beach
Virginia Beach, VA
06.2014 - Current
- Networked to build client base and promote products to new and existing clients.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Cross-sold additional products and services to purchasing customers.
- Provided exceptional customer service to customers by answering questions and addressing concerns.
- Advised retail, wholesale and internal automotive parts customers in parts selection, immediately expedited out-of-stock parts and supplied parts to requestors promptly.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Processed payments from customers for purchased parts.
Overnight Stocker
Walmart
Virginia Beach, VA
05.2013 - 06.2014
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
Education
High School Diploma -
Hastings High School
Hastings, NY06-1997
Some College (No Degree) - Early Childhood Education
Tidewater Community College
Norfolk, VASkills
- Parts cataloging
- Shipping procedures
- Automotive industry
- Parts identification
- Returns handling
- Problem-solving skills
- Improving customer satisfaction
- Ordering parts
- Report generation
- Up-selling strategies
- Customer service
References
References available upon request.
Timeline
Parts Advisor
Hall Honda Virginia Beach
06.2014 - Current
Overnight Stocker
Walmart
05.2013 - 06.2014
High School Diploma -
Hastings High School
Some College (No Degree) - Early Childhood Education
Tidewater Community College
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