Charles Lane
Longview,WA
Summary
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Case Manager
Core Health Extended Support Services
11.2023 - Current
- Conducted field-based outreach, crisis intervention services to homeless individuals and families living in encampments and outdoors locations in Washington State.
- Provided homeless individuals with links to supportive permanent housing, emergency shelter and transitional placement, access to substance abuse treatment, mental health and medical service referrals, and other resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Quality Control Inspector
Nucor Skyline Steel
02.2016 - 07.2023
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
Laborer
Swanson Wood And Bark Products
01.2015 - 02.2016
- Organized materials, tools, and equipment to supply team members.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Utilized construction tools and machinery to effectively complete job site projects.
- Worked alongside team to accomplish work goals according to schedule.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Maintained organized and clean work areas at all times on job sites.
- Understood and followed verbal and written instructions to complete work correctly.
Education
Certified Medical Assisting Degree - Medical Assisting
Concord Career College
Portland, OR06.2012
GED -
Centralia College
Centralia, WA04.2007
Skills
- Route Planning
- Customer Service
- Map Reading
- Money Handling
- Safe Driving
- GPS Navigation
- Customer Communication
Skills
Case management, Customer service and communication skills, 2000 plus hours driving experience, money management, cash register training, team player.
Timeline
Case Manager
Core Health Extended Support Services
11.2023 - Current
Quality Control Inspector
Nucor Skyline Steel
02.2016 - 07.2023
Laborer
Swanson Wood And Bark Products
01.2015 - 02.2016
Certified Medical Assisting Degree - Medical Assisting
Concord Career College
GED -
Centralia College
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