Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Membership
Languages
Timeline
Generic

Charles Lazo

Saddle Brook,New Jersey

Summary

Achievements

Army Achievement Medal Awarded by the Dept. of the United States Army

Conspicuous Service Medal Awarded by his Excellency, the Governor George

E. Pataki

Excellence Medal Awarded by the Brigadier General, U.S. Army

Dean’s List Awarded by The City University of New York

Overview

30
30
years of professional experience
1
1
Certification

Work History

Banquet Server

Hilton Midtown
10.2003 - Current
  • Serve food and beverages using American plated service
  • Setup tables with the appropriate silver, china, linen, glassware, and condiments
  • Setup buffet tables according to function
  • Refill, clean, and maintain food stations during function
  • Pass hot and cold Hors d’oeuvres during receptions
  • Always maintaining a high standard of service and performance

Banquet Server

The Waldorf Astoria Hotel
04.2003 - 04.2017
  • Serve food and beverages using French or American Plated service
  • Setup tables with the appropriate silver, china, linen, glassware, and condiments
  • Setup buffet tables according to function
  • Refill, clean, and maintain food stations during function
  • Pass hot and cold Hors d’oeuvres during receptions
  • Always maintaining a high standard of service and performance

Room Service Captain

The New York Palace Hotel
03.1998 - 10.2003
  • Checked and served food and beverage orders as requested ensuring that presentation was up to hotel standards
  • Expedited room service orders to servers
  • Provided Butler service to guest when requested and any special guest request including French Service and Bartending
  • Helped set up tables and buffet stations according to function and refill, clean and maintain food stations during function

Banquet Captain/ Assistant Maitre d’

Boathouse Cafe in Central Park
01.1999 - 09.2001
  • Supervised wait staff, coordinated with stewarding so that we had enough silverware and chinaware, coordinated with the kitchen so that the food came out on time and assisted with table diagrams and wait staff assignments
  • Made daily journals at the end of each function and attended to special guest needs

Supervisor

CBA Systems Inc.
07.1996 - 09.1998
  • Supervised the distribution of marketing flyers to various locations in the city of New York and New Jersey
  • Attended to guest complaints and maintained a daily journal of events

Signal Supervisor

United States Army
05.1994 - 06.1996
  • Installed, operated, and supervised data communication systems
  • Performed maintenance on communication equipment and assisted the Colonel in the coordination of special events
  • Participated in military exercises in air defense

Education

Certificate - The Positive Alternative

Master Connection Associates
01.2002

BA - Business Management, Mathematics

City University of New York, Lehman College
01.2001

Skills

  • A la Carte
  • American service
  • French service
  • Bar tending
  • Sales
  • Supervisory Skills in Catering
  • Communication
  • Banquet Coordination

Certification

  • TIPS Certified (Training for Intervention Procedures)
  • Banquet Server Certified (NY Hotel & Motel Trades Council & Hotel Association of NYC, Inc.)
  • The Positive Alternative, professional development program, 2002, Master Connection Associates

Accomplishments

  • Army Achievement Medal, Dept. of the United States Army
  • Conspicuous Service Medal, Governor George E. Pataki
  • Excellence Medal, Brigadier General, U.S. Army
  • Dean’s List, The City University of New York

References

Available upon request.

Membership

  • Golden Key National Honor Society
  • Association of the United States Army

Languages

Spanish
Native or Bilingual

Timeline

Banquet Server

Hilton Midtown
10.2003 - Current

Banquet Server

The Waldorf Astoria Hotel
04.2003 - 04.2017

Banquet Captain/ Assistant Maitre d’

Boathouse Cafe in Central Park
01.1999 - 09.2001

Room Service Captain

The New York Palace Hotel
03.1998 - 10.2003

Supervisor

CBA Systems Inc.
07.1996 - 09.1998

Signal Supervisor

United States Army
05.1994 - 06.1996

Certificate - The Positive Alternative

Master Connection Associates

BA - Business Management, Mathematics

City University of New York, Lehman College
Charles Lazo