Charles Lazo
Saddle Brook,New Jersey
Summary
Achievements
Army Achievement Medal Awarded by the Dept. of the United States Army
Conspicuous Service Medal Awarded by his Excellency, the Governor George
E. Pataki
Excellence Medal Awarded by the Brigadier General, U.S. Army
Dean’s List Awarded by The City University of New York
Overview
30
30
years of professional experience
1
1
Certification
Work History
Banquet Server
Hilton Midtown
10.2003 - Current
- Serve food and beverages using American plated service
- Setup tables with the appropriate silver, china, linen, glassware, and condiments
- Setup buffet tables according to function
- Refill, clean, and maintain food stations during function
- Pass hot and cold Hors d’oeuvres during receptions
- Always maintaining a high standard of service and performance
Banquet Server
The Waldorf Astoria Hotel
04.2003 - 04.2017
- Serve food and beverages using French or American Plated service
- Setup tables with the appropriate silver, china, linen, glassware, and condiments
- Setup buffet tables according to function
- Refill, clean, and maintain food stations during function
- Pass hot and cold Hors d’oeuvres during receptions
- Always maintaining a high standard of service and performance
Room Service Captain
The New York Palace Hotel
03.1998 - 10.2003
- Checked and served food and beverage orders as requested ensuring that presentation was up to hotel standards
- Expedited room service orders to servers
- Provided Butler service to guest when requested and any special guest request including French Service and Bartending
- Helped set up tables and buffet stations according to function and refill, clean and maintain food stations during function
Banquet Captain/ Assistant Maitre d’
Boathouse Cafe in Central Park
01.1999 - 09.2001
- Supervised wait staff, coordinated with stewarding so that we had enough silverware and chinaware, coordinated with the kitchen so that the food came out on time and assisted with table diagrams and wait staff assignments
- Made daily journals at the end of each function and attended to special guest needs
Supervisor
CBA Systems Inc.
07.1996 - 09.1998
- Supervised the distribution of marketing flyers to various locations in the city of New York and New Jersey
- Attended to guest complaints and maintained a daily journal of events
Signal Supervisor
United States Army
05.1994 - 06.1996
- Installed, operated, and supervised data communication systems
- Performed maintenance on communication equipment and assisted the Colonel in the coordination of special events
- Participated in military exercises in air defense
Education
Certificate - The Positive Alternative
Master Connection Associates
01.2002
BA - Business Management, Mathematics
City University of New York, Lehman College
01.2001
Skills
- A la Carte
- American service
- French service
- Bar tending
- Sales
- Supervisory Skills in Catering
- Communication
- Banquet Coordination
Certification
- TIPS Certified (Training for Intervention Procedures)
- Banquet Server Certified (NY Hotel & Motel Trades Council & Hotel Association of NYC, Inc.)
- The Positive Alternative, professional development program, 2002, Master Connection Associates
Accomplishments
- Army Achievement Medal, Dept. of the United States Army
- Conspicuous Service Medal, Governor George E. Pataki
- Excellence Medal, Brigadier General, U.S. Army
- Dean’s List, The City University of New York
References
Available upon request.
Membership
- Golden Key National Honor Society
- Association of the United States Army
Languages
Spanish
Native or Bilingual
Timeline
Banquet Server
Hilton Midtown
10.2003 - Current
Banquet Server
The Waldorf Astoria Hotel
04.2003 - 04.2017
Banquet Captain/ Assistant Maitre d’
Boathouse Cafe in Central Park
01.1999 - 09.2001
Room Service Captain
The New York Palace Hotel
03.1998 - 10.2003
Supervisor
CBA Systems Inc.
07.1996 - 09.1998
Signal Supervisor
United States Army
05.1994 - 06.1996
Certificate - The Positive Alternative
Master Connection Associates
BA - Business Management, Mathematics
City University of New York, Lehman College