Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Lewis

Preston,CT

Summary

I am a very motivated and eager individual who craves success. I have many years of sales experience in inside and outside sales, and I am willing to learn a new craft as well, if it challenges me and leads to greater success. My desire is to be at the top of whatever career I am in, and that fire burns now more than ever. I look forward to more financial freedom to do more of the things I want to do with my family and me, and that is my motivation. I am excited to bring success to myself, my employer, and to make my next job my last!

Overview

30
30
years of professional experience

Work History

Outside Sales Representative

Freshpoint Connecticut
Hartford, CT
04.2023 - Current
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Collaborated with other departments to complete sales transactions.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Listened to customer needs to identify and recommend best products and services.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Generated leads through cold calling, networking events, referrals.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sleep Expert

Mattress Firm
Old Saybrook, CT
08.2019 - 03.2023
  • Retail sales of mattresses, adjustable bases and sleep accessories
  • Educating guests on all things sleep and health related in regards to sleep
  • Marketing lead for communicating sale changes, product updates and visual merchandising
  • Maintaining store standards

Home Furnishing Consultant

Raymour & Flanigan
Waterford, CT
03.2017 - 08.2019
  • Retail sales of mattresses, adjustable bases, furniture, and accessories
  • Worked with associates to turnover guests if they weren't a good match for me
  • Room planning and decorating

Showroom Manager

Sleepy's/Mattress Firm
Southington, CT
08.2011 - 03.2017
  • Retail sales of mattresses, adjustable bases, sleep accessories and furniture
  • Top performer in sales metrics
  • Worked as Training Showroom Manager, and filled in as acting District Manager on a couple of occasions
  • Trained new hires and worked along existing employees helping them improve performance
  • Led conference calls, district meetings and managed 4 high volume stores over my career
  • Maintained store standards
  • Supported staff and mentored in selling techniques and methods, helping team to exceed sales goals.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Vice President

Seafood Specialties, Inc
Anna, IL
07.1995 - 07.2011
  • Retail/wholesale sales of seafood
  • Worked with restaurants, grocery stores and catering facilities on supplying their accounts
  • Acquired new accounts
  • Worked in retail store and gave advice on preparing and storing seafood
  • Unloaded products from trucks
  • Bookkeeping
  • In charge of all computer programs, spreadsheets, and inventory
  • Delivered product to accounts in southern IL, southeast MO and western KY
  • Ordered seafood from multiple suppliers across the US

Education

High School Diploma -

Anna-Jonesboro Community H.S
Anna, IL
05.1996

Some College (No Degree) -

Northern Illinois University
Dekalb, IL

Some College (No Degree) -

Shawnee Community College
Ullin, IL

Skills

  • Decision Making
  • Punctual and Dependable
  • In-Service Training
  • Self-Driven and Motivated
  • Customer Service
  • Attention to Detail
  • Effective Organization
  • Problem-Solving
  • Strong Work Ethic
  • Time Management
  • Recordkeeping and Documentation
  • Team Collaboration

Timeline

Outside Sales Representative

Freshpoint Connecticut
04.2023 - Current

Sleep Expert

Mattress Firm
08.2019 - 03.2023

Home Furnishing Consultant

Raymour & Flanigan
03.2017 - 08.2019

Showroom Manager

Sleepy's/Mattress Firm
08.2011 - 03.2017

Vice President

Seafood Specialties, Inc
07.1995 - 07.2011

High School Diploma -

Anna-Jonesboro Community H.S

Some College (No Degree) -

Northern Illinois University

Some College (No Degree) -

Shawnee Community College

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