Charles Lovelace
St. Petersburg,FL
Summary
Results-driven SaaS sales professional with 1.5 years of experience generating pipeline and driving revenue growth in mid-market and enterprise software sales. Proven track record of exceeding quota, ranking #1 on team performance, and generating $300K+ in sourced ARR pipeline through strategic outbound prospecting and account development. Promoted from Mid-Market SDR to Senior SDR and Team Lead within 12 months at Sign In Solutions, leading and mentoring a team of four SDRs while supporting enterprise sales initiatives. Skilled in cold outreach, discovery, relationship development, and sales process execution using modern sales technologies including Salesforce, Gong, ZoomInfo, LinkedIn Sales Navigator, HubSpot, GovSpend, ChatGPT Pro, Gemini Pro, Internal Claude Agent.
Overview
4
4
years of professional experience
Work History
Senior Sales Development Representative, Team Lead
Sign In Solutions
09.2025 - Current
- Promoted to Senior SDR and Team Lead after first 12 months at Sign In.
- Q1 $150,000 Sourced ARR Target reached Mid-February
- Lead and mentor a team of four SDRs through weekly outbound strategy coaching, call reviews, objection handling, and pipeline development support.
- Attended GSX 2025, FETC, and IFMA 2025. Planning to Attend NFMT (East and West), GSX 2026, IFMA, NSMC, and The National Campus Safety Conference this year.
- Work closely with facilities managers, directors of safety, and security managers internationally.
- Gave on-site demonstrations to Hillsborough County Public Schools staff and admin.
- Evaluated and implemented "NationGraph" SLED prospecting tool and increased teams overall conversion rate.
- Proficient in Salesforce, Gong, ZoomInfo, NationGraph, GovSpend, HubSpot, Nooks, ChatGPT Pro, Gemini Pro, Internal Claude Agent.
Mid-Market Sales Development Representative
Sign In Solutions
03.2025 - 09.2025
- Achieved 100% quota attainment during first year.
- Generated over $300K in sourced ARR pipeline and booked 124 qualified meetings within first 12 months.
- Completed 13,300+ outbound calls during first year while maintaining strong conversion metrics and prospect engagement.
- CKO "Pitch Perfect" Sales Competition Champion
- Ranked #1 on team performance through consistent pipeline generation and outbound activity execution.
- Prospect into mid-market accounts through high-volume cold outreach, discovery conversations, and strategic account targeting.
Logistics Account Executive
Total Quality Logistics Inc.
06.2024 - 06.2025
- Closed eight customers within my first nine weeks of sales, the fastest among my hiring class of 20. Continuing to find new leads.
- After hours account management to address shipment issues.
- Oversee the enterprise account for Coca-Cola NorthEast and Florida.
- Conduct 90 cold calls on average a day.
- Account manage and negotiate 20+ shipments per day with positive margins driving down freight cost 15% per customer.
- Management of the transport of high value commodities. All surpassing 250k in load value per shipment.
Manager
Nonna Picci
05.2022 - 04.2024
- Organized 15 employee schedules weekly.
- Managed company financials nightly.
- Oversaw security staff.
- Set and planned entertainment bookings.
Education
Bachelor of Science - Finance
Georgia Southern University
Statesboro, GASkills
- Sales presentations
- Cold Calling
- Discovery Calls
- Relationship Management
- Team Leadership
- Objection handling
- CRM management
- Strategic prospecting
Timeline
Senior Sales Development Representative, Team Lead
Sign In Solutions
09.2025 - Current
Mid-Market Sales Development Representative
Sign In Solutions
03.2025 - 09.2025
Logistics Account Executive
Total Quality Logistics Inc.
06.2024 - 06.2025
Manager
Nonna Picci
05.2022 - 04.2024
Bachelor of Science - Finance
Georgia Southern University