Summary
Overview
Work History
Education
Skills
Timeline
Boy Scouts
Generic

Charles Mankes

Albany

Summary

Training and experience in leadership, teamwork, and problem-solving. Skilled in food service, sales, outdoor maintenance, and thriving in fast-paced environments.

Overview

4
4
years of professional experience

Work History

DoorDash Driver

DoorDash
12.2024 - Current
  • Maintained positive interactions, handled issues, and ensured customer satisfaction.
  • Adapted quickly to unexpected challenges such as traffic, incorrect addresses or other issues.
  • Verified orders, followed delivery instructions, and ensured accuracy.
  • Followed road safety laws and company guidelines to maintain a safe driving record.
  • Completion rate of 96%, and Customer rating of 97%

Park Maintenance Worker

Suffolk County Parks Department
05.2025 - 08.2025
  • Mowing, trimming, planting, and maintaining lawns, trees, and gardens.
  • Maintained cleanliness of restrooms, picnic areas, and public spaces
  • Responded to unexpected issues such as fallen branches, vandalism, or equipment breakdowns.
  • Assisted park visitors with directions, questions, or concerns.
  • Assisted in construction and repair of park amenities such as picnic tables, walking trails, and signage.
  • Carried out physically demanding outdoor work in various weather conditions.
  • Worked with staff and supervisors to complete projects efficiently.

Concessions Worker

Lessings
05.2023 - 08.2025
  • Stocked concession stands with supplies and food items.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Received deliveries of food items and stocked shelves accordingly.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Ensured that all safety protocols were followed at all times during shift hours.
  • Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
  • Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
  • Adhered to health department regulations regarding food handling practices.
  • Assisted in training new employees on proper concession stand operations.

Sales Associate

Trek Bicycle
02.2022 - 10.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.

Education

Bachelor of Science - Business Administration

University At Albany
Albany, NY
05-2027

High School Diploma -

Commack High School
Commack, NY
06-2023

Skills

  • Customer service and conflict resolution
  • Team leadership and collaboration
  • Food safety and preparation
  • Supply and equipment management
  • Outdoor maintenance and safety compliance
  • Time management and adaptability

Timeline

Park Maintenance Worker

Suffolk County Parks Department
05.2025 - 08.2025

DoorDash Driver

DoorDash
12.2024 - Current

Concessions Worker

Lessings
05.2023 - 08.2025

Sales Associate

Trek Bicycle
02.2022 - 10.2022

Bachelor of Science - Business Administration

University At Albany

High School Diploma -

Commack High School

Boy Scouts

Leadership roles: Troop Guide, Assistant Senior Patrol Leader, Den Chief.

Skills: emergency preparedness, first aid, public speaking, outdoor survival, team leadership.

Awards: Outdoor Ethics Award, Totin’ Chip, COPE, ILST Training.

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