Summary
Overview
Work History
Education
Skills
Affiliations
Fitness and Nature
Quote
Timeline
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Charles Matthews

Summary

High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.

Overview

19
19
years of professional experience

Work History

Business Development Rep

Bogalusa Rehabilitation Hospital
01.2022 - 03.2023
  • Connect with Prospects : As an SDR, I look for ways to identify prime customer sources, including media and referrals.
    I collect contact details and engage prospects through personalized emails, phone calls, and other communication channels.
  • Outbound Sales and Marketing : My focus was on targeting individuals who align with the company's market but haven't yet expressed interest.
    My mission was to generate qualified leads for the sales team by initiating proactive outreach thru healthcare facilities and community events.
  • Shorten the Sales Cycle : By providing qualified leads, I simplified the process for other sales team members, facilitating more efficient deal closures and increasing profits by 125%.

Director of Environmental Health Services

Freedom Behavioral Hospital
11.2020 - 01.2022
  • Strategic Leadership and Collaboration: Develop and execute strategic plans for environmental services within healthcare facilities, aligning departmental goals with the organization's mission and vision. Collaborate closely with other departments and hospital leadership to ensure a safe and efficient environment.
  • Regulatory Compliance and Risk Management: Ensure compliance with local, state, and federal regulations related to environmental health and safety. Identify potential environmental risks and implement preventive measures to ensure patient safety. Stay informed about changes in regulations and implement necessary adjustments.
  • Quality Improvement and Sustainability Initiatives: Continuously assess and improve environmental services processes, monitoring performance metrics related to cleanliness, infection rates, and patient satisfaction. Implement environmentally friendly practices and promote sustainability within the healthcare facility.
  • Team Player: During periods of low census and downtime, I collaborated with the marketing team to collect leads thru cold calling and gorilla marketing strategy.

Marketing Assistant

Paragon LTAC Hospital
07.2004 - 08.2005
  • Assist marketing executives in organizing and managing various projects.
  • Collaborate on campaign planning, execution, and tracking..
  • Address inquiries, provide information, and ensure client satisfaction.

Education

Bachelor of Arts - Marketing

South New Hampshire University
Online
12.2027

High School Diploma -

Excelsior College Prep
Monroe, LA
05.2002

Skills

  • Opening and closing procedures
  • Closing talents
  • Client acquisition
  • Marketing
  • Contract Negotiation
  • Relationship Building
  • Cold-calling
  • Lead Generation
  • Product expertise
  • Lead Development
  • Project Management
  • Territory Development
  • Staff Training
  • Performance Tracking

Affiliations

  • Royal Arch Freemason

Fitness and Nature

Working out especially in nature allows me to unleash my inner warrior after a day filled with intensity and chaos. It serves as a grounding force, rejuvenating me and preparing me for another day of triumphs.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Business Development Rep

Bogalusa Rehabilitation Hospital
01.2022 - 03.2023

Director of Environmental Health Services

Freedom Behavioral Hospital
11.2020 - 01.2022

Marketing Assistant

Paragon LTAC Hospital
07.2004 - 08.2005

Bachelor of Arts - Marketing

South New Hampshire University

High School Diploma -

Excelsior College Prep

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Charles Matthews