Charles Metellus
Miami
Summary
Dynamic Sales Manager with a proven track record at Westin Homes, excelling in relationship building and sales team development. Achieved significant revenue growth through innovative strategies and exceptional customer service. Renowned for transforming under-performing communities and fostering long-lasting client relationships, ensuring optimal satisfaction and loyalty.
Knowledgeable of the new construction sales process with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
18
18
years of professional experience
Work History
Sales Manager
Westin Homes
08.2018 - Current
- Managed sales generation by leveraging marketing materials, model home, local resources, and realtor relationship.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Modeled refined leadership skills through turning around under-performing communities.
Sales Consultant
Perry Homes
02.2012 - 08.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Personal Vacation Planner
Carnival Cruise Lines
01.2007 - 02.2012
- Provided exemplary customer service during high-pressure situations, resolving issues efficiently while maintaining professional demeanor at all times.
- Stayed up-to-date on industry trends, enabling informed recommendations for unique travel experiences.
- Expanded client base through proactive networking and targeted marketing efforts.
- Negotiated favorable contracts with vendors to secure competitive pricing for clients'' vacations.
- Fostered strong relationships with clients by maintaining open lines of communication throughout the planning process.
Education
Bachelor of Arts - Public Administration
Florida Atlantic University
Boca Raton, FL07-2014
Skills
- Relationship building
- Sales Team Development
- Staff management
- Objective Achievement
Accomplishments
- Named "Manager of the Year" in 2019,2021,and 2023.
Timeline
Sales Manager
Westin Homes
08.2018 - Current
Sales Consultant
Perry Homes
02.2012 - 08.2018
Personal Vacation Planner
Carnival Cruise Lines
01.2007 - 02.2012
Bachelor of Arts - Public Administration
Florida Atlantic University
Similar Profiles
Saidi JohnsonSaidi Johnson
New Home Sales Consultant at Westin HomesNew Home Sales Consultant at Westin Homes
CODY S. PINZONCODY S. PINZON
New Home Sales Manager at Westin HomesNew Home Sales Manager at Westin Homes
Shawn CorleyShawn Corley
Hostess/Sales Assistant at Westin HomesHostess/Sales Assistant at Westin Homes