Charles Miller
Carrollton,OH
Summary
Dynamic Supervisor at Metallus Steel with a proven track record in enhancing team productivity and customer satisfaction. Skilled in operations management and conflict resolution, I implemented efficient workflows and fostered open communication, resulting in improved team efficiency and a harmonious work environment. Committed to achieving goals through effective training and mentoring.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor
Metallus Steel
02.2008 - 06.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained Customer size and quality expectations.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
Buckeye Career Center
New Philadelphia, OHSkills
- Training and mentoring
- Goal oriented
- Documentation and reporting
- Problem-solving
- Time management
- Staff management
- Operations management
- Process improvement
- Schedule development
- Policy enforcement
- Conflict resolution
- Expectation setting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 75 staff members.
- Completed lean White belt training.
Certification
- Class A CDL.
- Forklift Certified.
- Overhead crane experience.
- Some welding experience.
- Carbide Saw experience.
- Maintenance experience.
Timeline
Supervisor
Metallus Steel
02.2008 - 06.2025
High School Diploma -
Buckeye Career Center