Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Myles III

Arcadia,CA

Summary

Accomplished Residential Counselor with a proven track record at Villa Esperanza Services, adept in de-escalation techniques and client advocacy. Expertise in reducing behavioral incidents and fostering independent living skills, significantly enhancing resident wellbeing. Skilled in crisis management and interdisciplinary collaboration, demonstrating a results-driven approach with a focus on safety management and compassionate support. Dedicated with background in daily oversight and interactions with residents. Bringing work history leading and monitoring recreational activities and observing individuals during regular household routines. Professional when communicating with teammates, family members and authorities.

Overview

5
5
years of professional experience

Work History

Residential Counselor

First St Family Housing
05.2018 - 08.2020
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Coordinated with other professionals to develop interdisciplinary treatment plans.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Implemented behavior modification techniques designed to promote positive change in residents'' lives.
  • Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in achieving personal goals by facilitating access to community resources and services.

Residential Counselor

Xaviar Family Housing
04.2017 - 08.2019
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Developed and maintained relationships with community resources to provide additional support services.
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Coordinated with other professionals to develop interdisciplinary treatment plans.

Residential Counselor

Villa Esperanza Services
07.2015 - 12.2015
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.

Education

No Degree - Communication Studies

Pasadena City College
Pasadena, CA
06.2025

Skills

    De-Escalation Techniques

    Boundaries Establishment

    Client Advocacy

    Supply Replenishment

    Safety Management

    Client Transportation

Timeline

Residential Counselor

First St Family Housing
05.2018 - 08.2020

Residential Counselor

Xaviar Family Housing
04.2017 - 08.2019

Residential Counselor

Villa Esperanza Services
07.2015 - 12.2015

No Degree - Communication Studies

Pasadena City College

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Charles Myles III