Charles Oliver
Caldwell,ID
Summary
Dynamic sales professional with a proven track record at Codale Electric Supply and Cresent Electric Supply, excelling in relationship building and problem-solving. Increased territory sales through strategic client engagement and account management. Known for exceptional customer service and effective communication, consistently enhancing client satisfaction and retention in competitive markets.
Overview
19
19
years of professional experience
Work History
Account Manager
Codale Electric Supply Inc.
01.2023 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Trained new staff on sales, product and software.
- Assisted in establishment of Codale in the Treasure Valley market.
Account Manager/Branch Manager
Crescent Electric Supply
08.2006 - 01.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
BBA -
Boise State University
Boise, ID05-2005
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
Timeline
Account Manager
Codale Electric Supply Inc.
01.2023 - Current
Account Manager/Branch Manager
Crescent Electric Supply
08.2006 - 01.2023
BBA -
Boise State University
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