Charles Olsen
Tulsa,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Shift Leader/Assistant Manager
Mazzio's Italian Eatery
Tulsa , OK
2018.08 - Current
- Made pizzas, side orders, ran cash register, made pizza dough, and delivered pizzas (This is what I initially did)
- Resolved conflicts between team members in an effective manner.
- Reviewed food orders to verify accuracy before they were sent out
- Managed cashiering duties such as counting money at the end of shift. (Promoted to Shift Leader in May 2021)
- Communicated with kitchen employees, answered questions, and offered insight into food preparations.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Adapted well when we had changes in management and had the growth mindset in the process
- Provided excellent customer service
- Learned communication skills with fellow management and co-workers (Communication is key)
- Developed efficient leadership skills. This included problem solving, teamwork, enforcing rules and expectations, demonstrated how to do things, and leading by example.
- Promoted to Assistant Manager in November 2023 and gained more responsibilities. This included reaching out to applicants, writing schedules, counting inventory, assisting with truck orders, and more in depth involvement with training people.
- Past volunteering experience at Food Bank of Eastern Oklahoma, Tulsa Dream Center, Salvation Army, and John 3:16 Mission. All in Tulsa, OK.
Education
Associate of Science - Computer Science
Tulsa Community College
Tulsa, OK2021-12
High School Diploma -
Union High School
Tulsa, OK2018-05
Skills
- Task Prioritization
- Flexible and Adaptable
- Problem Resolution
- Customer service
- Self-Directed
- Friendly, Positive Attitude
- Team Management
- Computer Skills
- Microsoft Word
- Microsoft Office
- Cash Handling
- Inventory Counts
Affiliations
- I did piano lessons when I was younger (From 2005-2013)
- Played soccer in Fall 2008 and Fall 2009
- Played basketball in Spring 2011
- Involved with Business Professionals of America in High School
- Involved with U-Hype Crew in High School (We would work sporting events, throw t-shirts out to the fans in attendance, and get the crowd hyped up. It was lots of fun!)
Timeline
Shift Leader/Assistant Manager
Mazzio's Italian Eatery
2018.08 - Current
Associate of Science - Computer Science
Tulsa Community College
High School Diploma -
Union High School
Similar Profiles
DANIELLE DUIGNANDANIELLE DUIGNAN
Server at Gente Urban Italian EateryServer at Gente Urban Italian Eatery
Michaela CoddingMichaela Codding
Server at Grata Italian EateryServer at Grata Italian Eatery
Mia MeloMia Melo
Server at Enzo's Italian EateryServer at Enzo's Italian Eatery