Charles Orcutt
Windsor,CT
Summary
Customer Service Specialist with over 19 years of experience in delivering outstanding service and support. Demonstrated strong problem-solving abilities and effective communication skills while engaging with diverse clientele. Proficient in computer applications and Microsoft programs, consistently achieving results through a commitment to excellence.
Overview
19
19
years of professional experience
Work History
Call Center Representative/ Sales associate
Safe Home Security
Middletown, CT
02.2024 - 03.2026
- Assisted customers with inquiries about home security systems and services.
- Managed incoming calls, providing prompt and accurate information to clients.
- Selling home security systems to customers
- Renew contracts/selling new contracts
Assistant/Sales representative
Moreno Bros landscaping
Windsor, Connecticut
04.2007 - 11.2020
- Project Manager from start to finish
- Coordinated with customers and landscaping teams to ensure client satisfaction and project completion.
- Managed inventory tracking and supplies ordering for landscaping materials and tools.
- Responsible for selling and closing jobs.
- Scheduling jobs and employee schedules
Telemarketing Sales Representative/ door to door
Green energy solutions
Berlin, Connecticut
03.2008 - 12.2012
- Door-to-door sales
- Telemarketing
- Customer service assistance
- Third-party verification (TPV)
Education
Robert E Fitch High School
Groton, CTSkills
- Sales
- Sales techniques
- Customer service
- 19 years customer service
- Product knowledge
- Contract management
- Computer skills
- Excellent communication
Timeline
Call Center Representative/ Sales associate
Safe Home Security
02.2024 - 03.2026
Telemarketing Sales Representative/ door to door
Green energy solutions
03.2008 - 12.2012
Assistant/Sales representative
Moreno Bros landscaping
04.2007 - 11.2020
Robert E Fitch High School