Charles Patch

Pleasant Street Auto Care, Inc.

Morrisville, VT

08.1990 - 12.2023

Maintained inventory levels by ordering stock as needed.
Trained and managed shop staff, including delegating tasks and scheduling shifts.
Coordinated deliveries of goods from suppliers in a timely manner.
Analyzed sales data to identify opportunities for growth.
Ensured compliance with safety regulations in the shop environment.
Processed payments, calculated taxes, and prepared invoices for customers.
Performed regular maintenance checks on equipment used in the shop.
Established policies regarding pricing, promotions, refunds, returns.
Inspected merchandise before stocking it on shelves or selling it online.
Updated point-of-sale systems with accurate product information.
Created a customer loyalty program to reward repeat customers.
Ensured compliance with safety regulations and store policies.
Handled customer inquiries, complaints, and returns professionally.
Provided excellent customer service to ensure customer satisfaction.
Managed employee schedules and assigned tasks and responsibilities to employees.
Directed and managed employees to consistently meet performance targets.
Trained, recruited, and selected shop employees.