Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Charles Phillips

Cleveland ,TN

Summary

Dynamic professional with a proven track record at Take Five Oil Change, excelling in customer service and team leadership. Skilled in inventory management and forklift operation, I enhanced workflow efficiency and improved customer satisfaction. Adaptable and proactive, I thrive in fast-paced environments, consistently achieving operational excellence and fostering team collaboration.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Take Five Oil Change
12.2024 - Current
  • Assisted in daily operations, ensuring smooth workflow on operational procedures and best practices.
  • Collaborated with staff to maintain inventory accuracy and organization within the workplace.
  • Contributed to scheduling shifts and coordinating tasks among team members for optimal efficiency.
  • Handled customer inquiries, resolving issues to enhance overall satisfaction and service quality.
  • Adapted quickly to new systems and tools, facilitating a seamless transition during process changes.
  • Maintained cleanliness and safety standards within the work environment to promote health compliance.
  • Supervised day-to-day operations to meet performance, quality and service
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead

Operator

C&H Industrial Services
10.2023 - 05.2024
  • Operated machinery to ensure efficient production line functionality.
  • Monitored equipment performance and conducted routine maintenance checks.
  • Collaborated with team members to streamline workflows and improve output quality.
  • Adhered to safety protocols, reducing workplace incidents and enhancing operational efficiency.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Worked outside in all weather conditions.

Material Handler

Emerald Carpets
06.2022 - 10.2023
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse facility.
  • Loaded and unloaded shipments from trucks, ensuring accurate inventory counts and proper documentation.
  • Maintained clean and organized work areas to uphold safety standards and improve operational efficiency.
  • Collaborated with team members to streamline processes, reducing material handling time by implementing best practices.

Education

Diploma -

Bradley Central High
Cleveland, TN
08.2009

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Use of hand tools
  • Automotive hands on
  • Experience in multiple type of forklift operation

Timeline

Assistant Manager

Take Five Oil Change
12.2024 - Current

Operator

C&H Industrial Services
10.2023 - 05.2024

Material Handler

Emerald Carpets
06.2022 - 10.2023

Diploma -

Bradley Central High
Charles Phillips