Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charles Rhodes

Florence

Summary

Driven and adaptable individual with collaborative and proactive approach. Possesses foundational knowledge in stress management and demonstrated aptitude in critical thinking and problem-solving. Committed to contributing positively and achieving impactful results.

Overview

1
1
year of professional experience

Work History

Concessions Worker

City Of Florence, Alabama
07.2025 - Current
  • Operated cash register, accurately processing customer transactions in fast-paced environment.
  • Prepared and served food items, ensuring adherence to health and safety standards.
  • Assisted customers with menu selections, enhancing overall guest experience.
  • Maintained cleanliness of work area, contributing to efficient service operations.

Team Member

Skyzone
04.2024 - Current
  • Learned and applied safety protocols to maintain a secure working environment.
  • Collaborated with colleagues to enhance team efficiency and productivity.
  • Participated in team meetings to discuss improvements and share feedback.
  • Contributed to customer service efforts by addressing inquiries and providing assistance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

No Degree -

Wilson High School
Florence, AL
05-2026

No Degree -

Central High School
Florence, AL

Skills

  • Customer service
  • Cleanliness maintenance
  • Professionalism and courtesy
  • Teamwork orientation
  • Surface cleaning
  • Stress tolerance
  • Cash handling proficiency
  • Menu memorization

Accomplishments

  • Won "Employee of the Month" award
  • Won WoW Awards for Outstanding Customer Service

Timeline

Concessions Worker

City Of Florence, Alabama
07.2025 - Current

Team Member

Skyzone
04.2024 - Current

No Degree -

Wilson High School

No Degree -

Central High School

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