Charles Richards
Whitakers,PA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Well-versed in testing connections, repairing components and charging refrigeration systems. Demonstrated success in working alone or as part of a team to complete refrigeration maintenance, repairs and installations quickly and accurately.
Overview
6
6
years of professional experience
Work History
Technician/HVAC Installer
Top Notch Heating / Cooling
11.2023 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
HVAC Technician
Vidos Heating /Cooling
04.2021 - 11.2022
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
HVAC Technician
J&A Heating/Cooling
09.2018 - 02.2022
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Education
Associates Degree - RHVAC
Triangle Tech
Pittsburgh, PA05.2007
Skills
- Equipment Repair
- Customer Service
- Blueprint Reading
- System Installation
- Customer interaction
- Power Tools and Equipment
- HVAC Systems
- General Plumbing
- Electrical repair
- Installation and Repair
- Adaptability and Flexibility
Timeline
Technician/HVAC Installer
Top Notch Heating / Cooling
11.2023 - Current
HVAC Technician
Vidos Heating /Cooling
04.2021 - 11.2022
HVAC Technician
J&A Heating/Cooling
09.2018 - 02.2022
Associates Degree - RHVAC
Triangle Tech
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