Charles Ricketts
Monrovia,MD
Summary
Accomplished Courier with a proven track record of enhancing customer satisfaction through efficient route management and professional client interactions, notably at CIAN Diagnostics. Expert in GPS navigation and adept at building lasting customer relationships. Demonstrated ability to maintain a clean driving record, ensuring the safe and timely delivery of packages.
Diligent [Desired Position] with solid history of reliable and timely deliveries. Proven track record of ensuring customer satisfaction through careful handling of packages and efficient route management. Demonstrated effective time management and problem-solving skills.
Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.
Overview
31
31
years of professional experience
Work History
Courier
CIAN Diagnostics
08.2022 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
Courier
Excel Courier
06.2019 - 04.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Courier
Custom Couriers Systems
06.1993 - 06.2019
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MD09-1963
Skills
- Excellent driving skills
- Package handling
- GPS and route planning
- Relationship building and rapport
- Package pickup and delivery
- Loading and unloading
- Handheld scanning devices
- Local routes
Timeline
Courier
CIAN Diagnostics
08.2022 - Current
Courier
Excel Courier
06.2019 - 04.2021
Courier
Custom Couriers Systems
06.1993 - 06.2019
High School Diploma -
Gaithersburg High School
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