Charles Shroades
Bunker Hill
Summary
To find a career to grow with, advance in, and all around try my absolute best to better myself and the company
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dominos Pizza Inc.
Inwood
12.2021 - 11.2025
- Coordinated inventory management and restocking procedures to maintain product availability.
- Trained new team members on service standards and operational procedures effectively.
- Monitored food safety compliance and ensured cleanliness standards were upheld consistently.
- Implemented customer service strategies to enhance guest satisfaction and engagement.
- Oversaw cash handling procedures and ensured accuracy during daily transactions.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
Custodian
Berkeley County Schools
Martinsburg
09.2018 - 11.2021
- Cleaned classrooms, hallways, and restrooms to maintain a safe environment.
- Operated cleaning equipment and tools efficiently for daily tasks.
- Inspected facilities for maintenance needs and reported issues promptly.
- Assisted in setting up rooms for events and activities as needed.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Education
Diploma - General studies
Musselman High School
Inwood, WVSkills
- Inventory management
- Food safety compliance
- Customer service strategies
- Cash handling
- Point-of-sale systems
- Team leadership
- Attention to detail
- Customer rapport
- Marketing tactics
- Sales forecasting
Awards And Acknowledgments
- Stellar cleaning abilities
- Quick deliveries
- Customer service recognition
Certification
- ServSafe Food Manager
Timeline
Assistant Manager
Dominos Pizza Inc.
12.2021 - 11.2025
Custodian
Berkeley County Schools
09.2018 - 11.2021
Diploma - General studies
Musselman High School