Charles Smith
Westerville,OH
Summary
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Jet's Pizza
05.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures.
- Supervised and evaluated staff to help improve skills and, achieve daily objectives.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Car Salesperson
Great City Cars
02.2021 - 05.2021
- Negotiated purchase prices and explained sales.
- Answered telephone and email inquiries.
- Cultivated relationships with clients, resulting in referrals and repeat customers.
- Followed-up on leads and responded to customer questions about vehicle availability, price, and options.
- Met customers on lot to discuss available vehicles.
- Completed registration paperwork and sales documentation.
- Trained new sales staff members on company policies, procedures, and practices in customer service delivery.
Driver Manager
Jet's Pizza
12.2018 - 02.2021
- Coordinated driver dispatch to accomplish daily delivery requirements. Coordinated with drivers to organize timely delivery.
- Trained new staff on job duties for onboarding.
- Increased customer satisfaction by addressing concerns and providing updates on delivery status.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer.
- Contributed to store success by maintaining standards of cleanliness.
Line Cook and Server
Northstar Cafe
01.2017 - 10.2018
- Prepared multiple orders simultaneously during peak periods.
- Set up and prepared cooking supplies and workstations during opening and closing.
- Plated and presented dishes.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Operated kitchen equipment, observing operation guidelines.
- Performed opening and closing duties.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Arts - Graphic Design
Otterbein University
Westerville, OH05.2019
High School Diploma -
Notre Dame High School
Portsmouth, OH05.2015
Skills
Strong Work Ethic
Customer Service Experience
Friendly and Enthusiastic
Reliable and Responsible
Attention to Detail
Timeline
Assistant Store Manager
Jet's Pizza
05.2021 - Current
Car Salesperson
Great City Cars
02.2021 - 05.2021
Driver Manager
Jet's Pizza
12.2018 - 02.2021
Line Cook and Server
Northstar Cafe
01.2017 - 10.2018
Bachelor of Arts - Graphic Design
Otterbein University
High School Diploma -
Notre Dame High School
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