Charles Smith
Las Vegas,Nevada
Summary
Ambitious Information Technology Intern currently completing Degree in Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
16
16
years of professional experience
Work History
Driver
Bennett Driveaway
02.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Driver
C.R. England
01.2024 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Obtained signatures from customers upon delivery of goods.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Werner Enterprises
08.2023 - 01.2024
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Delivery Driver
Paleton
10.2022 - 05.2023
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Successfully avoided time delivery delays by carefully planning best routes.
Maintenance Technician
BG Staffing
02.2021 - 10.2022
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Developed and implemented strategies to improve maintenance processes.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Inspected and maintained equipment to keep items in top working condition.
Associate
Ship Hero
03.2020 - 04.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cook
Peppermill
07.2018 - 02.2020
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Suggested actionable improvements to streamline training procedures.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced Type environment.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
Corrections Officer
Nevada Department Of Corrections
03.2017 - 06.2019
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
Wheeled Vehicle Mechanic (91B)
Nevada Army National Guard
04.2009 - 04.2018
- Maximized vehicle lifespan with regular preventive maintenance checks and services, reducing overall repair costs.
- Handled repair work and maintenance to keep vehicles functional.
- Assisted in the recovery of damaged or disabled vehicles during training exercises and missions, minimizing downtime.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Read and followed technical documentation to complete accurate repairs.
- Evaluated effectiveness of alternative repair approaches, streamlining processes and increasing overall productivity.
Education
Information Technology
Full Sail University
Winter Park, FLSkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Traffic laws knowledge
- Schedule Management
- Cleaning and organization
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
Timeline
Driver
Bennett Driveaway
02.2024 - Current
Driver
C.R. England
01.2024 - 03.2024
Driver
Werner Enterprises
08.2023 - 01.2024
Delivery Driver
Paleton
10.2022 - 05.2023
Maintenance Technician
BG Staffing
02.2021 - 10.2022
Associate
Ship Hero
03.2020 - 04.2021
Cook
Peppermill
07.2018 - 02.2020
Corrections Officer
Nevada Department Of Corrections
03.2017 - 06.2019
Wheeled Vehicle Mechanic (91B)
Nevada Army National Guard
04.2009 - 04.2018
Information Technology
Full Sail University
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