Charles Stephens

• Laid out materials and system components to prepare for installation.
• Installed complete systems at residential homes.
• Inspected installations to check for functionality and maintain customer satisfaction.
• Maintained relationships with customers to better understand needs and uphold standards of service.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Maintained schedule of appointments with eye for both quality and speed of service.
• Troubleshot and replaced broken PERS systems or installed updated ones for best-in-class service.
• Educated customers on proper use to prevent future mishaps.

•scheduling appointments

•Installations and showing clients about the use of landline and cellular PERS equipment.

•Inventory reconciliation

•Record keeping/ data entry of daily work assignments.

•Efficient time management to complete multiple work assignments.

• Greeted recipients, delivered packages and priority parcels and acquired proper signatures for all deliveries.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Drove safely at all times to avoid accidents and harm.