Joshua Harris
Chiniak,AK
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Installer Service Specialist
Shade Custom Blinds
Nashville, TN
07.2025 - 11.2025
- Installed custom blinds and shades, ensuring precise measurements and optimal fit for client satisfaction
- Collaborated with design consultants to determine client needs and provide tailored installation solutions.
- Conducted post-installation inspections, resolving any issues to maintain high-quality standards.
Server/Sommelier
Hilton Canopy
Austin, TX
04.2022 - 06.2025
- Delivered exceptional customer service in high-pressure dining environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed accurate order processing and maintained attention to detail during busy shifts.
- Trained new servers on menu knowledge and customer interaction techniques.
- Resolved customer complaints proactively to enhance dining experience satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health standards.
General Manager
SIMI ESTIATORIO
Austin, Texas
05.2021 - 03.2022
- Front of the House and Manager scheduling
- Setting up vendors and purveyors for beverage and food
- Hiring of all Front of the House
- Ordering Liquor, Beer, and Wine
- Inventory and assessing which products to keep and remove
- Payroll and tracking of overtime for entire restaurant
- Miscellaneous repairs and handling work orders.
Server/Bartender
FLEMING'S PRIME STEAKHOUSE
Austin, Texas
07.2011 - 01.2020
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Prepare checks that itemize and total meal costs and sales taxes. Collect payment with proper cash handling and credit card procedures.
- Take orders from patrons for food or beverages and enter into Posi for transmission to the kitchen.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. Bring wine selections to tables with appropriate glasses and give the proper wine service for customers.
Sommelier
SULLIVANS STEAKHOUSE
Austin, Texas
02.2008 - 06.2011
- Curate a clientele appropriate wine list.
- Meet with distributors and vendors at work and offsite to acquire specialty wines for guests and make acquisition decisions.
- Schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity.
- Establish standards for personnel performance and customer service. Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Estimate liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Curate promotions or sales drivers for days that are able to improve upon that category.
- Assist with inventory to assess if there is a variance against the ideal usage.
Education
Business Administration - undefined
UNIVERSITY OF MISSISSIPPI
Oxford, Mississippi05.2004
High School Diploma - undefined
CLINTON HIGH SCHOOL
Clinton, Mississippi05.1999
Skills
Level 1 Sommelier (Court of Master Sommeliers)
Certified Sherry Specialist
Computer Skills- proficient in Word, Excel, and Adobe
Timeline
Installer Service Specialist
Shade Custom Blinds
07.2025 - 11.2025
Server/Sommelier
Hilton Canopy
04.2022 - 06.2025
General Manager
SIMI ESTIATORIO
05.2021 - 03.2022
Server/Bartender
FLEMING'S PRIME STEAKHOUSE
07.2011 - 01.2020
Sommelier
SULLIVANS STEAKHOUSE
02.2008 - 06.2011
Business Administration - undefined
UNIVERSITY OF MISSISSIPPI
High School Diploma - undefined
CLINTON HIGH SCHOOL