Charles Terry

Pittsburgh,PA

Summary

Proven track record in enhancing customer experiences and sales at Ninja Electronics Holdings, adept in customer service and display setup. Skilled in building relationships and problem-solving, significantly contributing to team success. Leveraged product knowledge and upselling strategies to exceed sales targets, demonstrating a commitment to excellence and teamwork.

Overview

years of professional experience

Work History

Ninja Electronics Holdings

Sales Associate Specialist

08.2018 - Current

Job overview

Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Helped customers complete purchases, locate items, and join reward programs.
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Greeted customers and helped with product questions, selections, and purchases.
Worked closely with shift manager to solve problems and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Developed strong rapport with customers and created positive impression of business.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used in-store system to locate inventory and place special orders for customers.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.

Bar Louie River North

Cook Dishwasher Preparing.

04.2015 - 02.2016

Job overview

Maintained well-stocked stations with supplies and spices for maximum productivity.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Education

Southern Durham High School
Durham, NC

Deploma

06.1997

Skills

Customer Service
Regulatory Compliance
Order Processing
Display Setup
Loss Prevention
Money Handling
Relationship Building
Time Management
Merchandise Display
Product Demonstrations

Display building
Customer Assistance
Cash Register Operation
Upselling strategies
Product Knowledge
Truck unloading
Teamwork
Problem-Solving
Cash Handling

Timeline