Charles Washington
Pittsburgh,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Medical Courier
McKesson/Yzer
04.2022 - 08.2024
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Traffic Flagger
Tl FLagging
08.2020 - 11.2022
- Identified unsafe drivers and documented vehicle information for authorities.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Developed advanced traffic routing plans in metropolitan areas.
- Prevented traffic intrusion onto construction sites and protected workers.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Accustomed to nighttime flagging in high traffic areas.
- Professionally communicated with motorists stuck in stopped traffic.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
- Controlled drivers' speed, movement and routes with hand signals and signs.
Clothing Sales Associate
TJ Maxx
09.2015 - 10.2019
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Professional Landscaper
Erving's Home Beautification
04.2016 - 04.2019
- Operated landscaping equipment with focus on safety and machine longevity.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Performed planting, watering, mulching, and edging of lawns.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Collaborated with engineers, architects and other professionals on projects to complete large jobs and meet strict deadlines.
- Removed debris and waste from outdoor areas.
Customer Service Representative
IBEX Global
09.2013 - 09.2014
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Sought ways to improve processes and services provided.
- Trained new personnel regarding company operations, policies and services.
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Restaurant Team Member
KFC
08.2004 - 02.2011
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Operated register to process payments and collect cash payment for order totals.
- Prepared food orders, cooking on grill and operating fry station.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Digital Graphic Design / Multimedia Design
Community College of Allegheny County
08.2015
No Degree - Business Preparation
City Charter High School
Pittsburgh, PA06.2007
Skills
- Critical Thinking
- Project Requirements
- Materials Movement
- Safety Regulations
- Active Listening
- Customer Feedback
- Project Management
- Active Listening
- Call Center Operations
Timeline
Medical Courier
McKesson/Yzer
04.2022 - 08.2024
Traffic Flagger
Tl FLagging
08.2020 - 11.2022
Professional Landscaper
Erving's Home Beautification
04.2016 - 04.2019
Clothing Sales Associate
TJ Maxx
09.2015 - 10.2019
Customer Service Representative
IBEX Global
09.2013 - 09.2014
Restaurant Team Member
KFC
08.2004 - 02.2011
No Degree - Digital Graphic Design / Multimedia Design
Community College of Allegheny County
No Degree - Business Preparation
City Charter High School
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