Charles Watt
Holly,MI
Summary
Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
11
11
years of professional experience
Work History
Owner
Thoughtful Threads
02.2021 - 03.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Owner
Repurposed Beginnings
04.2013 - 08.2018
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Sign Installer
Gardener Signs
05.2012 - 12.2013
- Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
- Enhanced team productivity by effectively coordinating tasks and managing resources for sign installation projects.
- Ensured timely completion of projects with meticulous planning and scheduling of sign installations.
- Increased customer loyalty by providing exceptional after-sales service, including maintenance and repairs of installed signs.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
Education
Education
Wharton County Junior College
Wharton, TXSkills
- Business Management
- Project estimating
- Project Management
- Verbal and written communication
- Customer Relations
- Partnership Development
Timeline
Owner
Thoughtful Threads
02.2021 - 03.2023
Owner
Repurposed Beginnings
04.2013 - 08.2018
Sign Installer
Gardener Signs
05.2012 - 12.2013
Education
Wharton County Junior College
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