Charles Weber
Guyton
Summary
Dynamic Senior Service Technician with a proven track record at Comfort Systems USA Southeast, excelling in advanced diagnostics and problem resolution. Recognized for enhancing team performance and client trust through transparent communication and meticulous attention to detail. Committed to safety and continuous improvement, driving efficiency in HVAC system installations and repairs.
Overview
18
18
years of professional experience
Work History
Project Sales /Senior Service Technician
Comfort Systems USA Southeast
02.2017 - Current
- Maintained detailed records of all service activities, enabling accurate tracking of equipment history and warranty information.
- Increased client trust by providing accurate quotes for services rendered based on diagnostic findings while remaining transparent about potential additional costs.
- Prioritized workload efficiently by assessing urgency levels associated with each call, resulting in an improved response time for critical issues.
- Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
- Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
Senior Service Technician
Canady's Precision Air
10.2007 - 02.2017
- Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
- Stayed current on industry trends and technological advancements through continuous professional development efforts.
- Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
- Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
- Exceeded performance metrics through diligent troubleshooting and precise execution of repair procedures.
Education
HVAC
Savannah Technical College
Savannah, GA05-2001
Skills
- Machine operation
- Remote support
- Advanced diagnostics
- Precision measuring
- System installation
- Mechanical aptitude
- HVAC systems
- Building automation
- Work with minimal supervision
- Mechanical tools
- Attention to detail
- Problem and issue resolution
- Installation and repair
- Troubleshooting skills
- Heavy lifting
- Power tool proficiency
- Diagnostics expertise
- Analytical thinking
- Documentation and reporting
- Inventory control
- OSHA requirements
Timeline
Project Sales /Senior Service Technician
Comfort Systems USA Southeast
02.2017 - Current
Senior Service Technician
Canady's Precision Air
10.2007 - 02.2017
HVAC
Savannah Technical College
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