Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Charles Werbany

Mullica Hill

Summary

Professional service leader with a strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Overview

8
8
years of professional experience

Work History

Service Manager

Werbany Motors, Inc.
08.2020 - 03.2025
  • Managed day-to-day operations of the service department, overseeing a team of technicians and customer service representatives
  • Ensured the smooth operation of service workflows, handling both customer inquiries and complex mechanical issues
  • Developed and maintained strong customer relationships, ensuring repeat business and positive reviews
  • Collaborated with the mechanical team to ensure timely and accurate diagnosis and repair of vehicles
  • Managed budgets and resources, ensuring cost-effective service operations while maintaining high-quality standards
  • Providing clear explanations and resolutions to customers/ clients that satisfy their needs

Illustrator

Freelance
01.2018 - 01.2019
  • Created custom illustrations for a variety of clients, including businesses, publications, and private commissions
  • Worked with clients to conceptualize and execute artistic vision, delivering final pieces on time
  • Developed branding for small businesses, helping them create distinct visual identities
  • Specializing in digital illustration techniques, providing a wide range of styles to meet client needs

Intern

Applehead Factory
06.2017 - 08.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Bachelor of Fine Arts (BFA) -

University of the Arts
Philadelphia, PA
05.2019

Skills

  • Problem Solving
  • Conflict Resolution
  • Team Collaboration
  • Communication
  • Interpersonal Skills
  • Customer Service
  • Service Operations Optimization
  • Time Management
  • Employee training and development
  • Goal oriented
  • Service scheduling
  • Technical troubleshooting
  • Analytical thinking

Interests

  • Outdoor Recreation
  • Hiking
  • Camping
  • Rock Climbing

Timeline

Service Manager

Werbany Motors, Inc.
08.2020 - 03.2025

Illustrator

Freelance
01.2018 - 01.2019

Intern

Applehead Factory
06.2017 - 08.2017

Bachelor of Fine Arts (BFA) -

University of the Arts

Similar Profiles

CREATE PROFILE
Charles Werbany