Charles Yang
Little Canada,MN
Summary
Dedicated Group Home Manager and Direct Support Professional with a proven track record at Mains'l Services, Inc, excelling in resident documentation and fostering professional relationships. Demonstrated success in enhancing resident well-being and staff performance through effective medication administration and empathetic support. Achieved significant improvements in resident care quality and administrative efficiency.
Overview
3
3
years of professional experience
Work History
Group Home Manager
Mains'l Services, Inc
08.2023 - Current
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Direct Support Professional
Mains'l Services, Inc
02.2021 - 08.2023
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
Bachelor of Science - Vocational Rehabilitation
University of Wisconsin - Stout
Menomonie, WI05.2021
Skills
- Professional relationships
- Resident Documentation
- Behavioral support
- Resident support
- Medication Administration
- Client Transportation
- Staff Supervision
Languages
Hmong
Native or Bilingual
Timeline
Group Home Manager
Mains'l Services, Inc
08.2023 - Current
Direct Support Professional
Mains'l Services, Inc
02.2021 - 08.2023
Bachelor of Science - Vocational Rehabilitation
University of Wisconsin - Stout
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